Vbiz Solutions

Vbiz Solutions is a virtual assistant outsourcing company based in Rajkot, Gujarat, India. The company connects businesses with remote assistants to handle administrative, operational, and specialized tasks across bookkeeping, HR, e-commerce, digital marketing, IT support, and healthcare billing. Vbiz claims 25,000+ clients and says it can match a business with a VA in 48 hours. The core pitch is straightforward: hire remote support at lower cost than a full-time employee, avoiding the overhead of salary, benefits, and office space.

Services and capabilities

Vbiz organizes its offering around six service lines. Bookkeeping VAs handle financial record-keeping, tax filing support, and accounts management. HR VAs manage recruitment, employee records, and payroll coordination. E-commerce VAs support product listings, inventory, order fulfillment, and customer service for Shopify, Amazon, and WooCommerce stores. Digital marketing VAs handle content creation, social media management, email campaigns, and reporting. IT VAs provide website maintenance, technical troubleshooting, and software updates. Healthcare & RCM (Revenue Cycle Management) VAs manage patient scheduling, medical billing, and claims processing.

The company emphasizes flexible engagement: hourly, project-based, or monthly billing. It offers 24/7 support to match different business time zones and allows clients to start with part-time or shift-based coverage that scales up as needed. According to the site, onboarding typically takes "just a few hours" and follows a four-step process: consultation, VA selection, agreement setup, and kickoff.

Notable work

The case study page lists three client types—a silver jewellery manufacturer, a tiles & sanitary products manufacturer, and an FMCG manufacturer producing Ayurvedic medicines—but no details are provided about what work was delivered or outcomes achieved. Client testimonials mention improved financial record-keeping, better social media engagement, reduced IT friction, and less day-to-day stress, but no quantified results are present.

How they work

Vbiz uses a matching process it describes as understanding your needs, mapping required skills, introducing VA candidates for approval, and then onboarding the selected assistant. The company emphasizes structured workflows and a "dedicated management team" to ensure tasks are executed to client standards. Communication happens via regular updates and detailed progress reports. Pricing is flexible—hourly, project, or monthly—though specific rates are not listed on the site. The company operates 24/7 and can assign VAs to shifts or provide full-time coverage depending on demand.

Team and credentials

The about page lists Benjamin Mitchell and Scarlett Wilkinson as founders, though no founding date is provided. The site offers no information about team size, certifications, partner status, or formal credentials. No ISO, SOC 2, GDPR compliance, or third-party review ratings are mentioned.