TransPacific Software Pvt. Ltd

TransPacific Software is a jewelry e-commerce development shop based in India with 15+ years building online stores for diamond and jewelry retailers. The company has completed 300+ projects across 15+ countries, serving jewelers, manufacturers, and diamond wholesalers in the USA, UK, Australia, South Africa, and Europe. Its core strength is platform customization (Shopify, WooCommerce, Magento, PrestaShop) paired with integrations for diamond supplier feeds: Rapnet, IDEX, Nivoda, and VDB. The team is led by Prashant Telang and Niharika, and client reviews consistently cite responsiveness, technical depth, and willingness to iterate mid-project.

Services and capabilities

TransPacific builds jewelry sites from design through launch, starting with custom mockups in Figma rather than template themes. Once approved, designs convert to speed-optimized, platform-specific themes. The company integrates real-time diamond data from major suppliers—Rapnet Instant Inventory, IDEX feeds, Nivoda API, and VDB—so retailers can offer live inventory searches without manual updates.

Beyond feeds, the firm develops custom tools that drive conversion: ring builders (three-step customization for engagement rings), pendant builders, and earring/stud builders for pair matching. It also built an AI-powered diamond search that accepts natural language queries ("show me a 1.2 ct round under $7,000 for an engagement ring") and returns matching stones without filters. For melee diamond sellers, TransPacific offers a structured online module that lets traders sell by total carat or per-piece with advanced filters (size, color, clarity, cut, price) on any of its three main platforms.

SEO services focus on jewelry-specific problems: page speed, bounce rate reduction through UX improvements, and content strategy. The company also handles platform migrations, CRM integration (Salesforce, Microsoft Dynamics), third-party payment/marketing tools (Affirm, Criteo, Google Tag Manager, Google Analytics 4), and a small-tasks service for fixes in the $100–$500 range (broken forms, plugin errors, feed issues, checkout glitches).

Server infrastructure support includes AWS setup and management. Free support for one year is included on completed projects, and all code is handed over to the client—TransPacific does not lock customers into proprietary technologies or ongoing subscriptions.

How they work

Most projects launch in 6–12 weeks post-approval. The company quotes fixes and new builds within 24 hours. Engagement is typically fixed-price or time-and-materials; the source mentions "fair pricing" and flexibility on scope changes. Communication happens via email and video calls (G-Meet mentioned in reviews). One long-term client (10+ years) reports that recent mobile glitches were fixed in minutes, suggesting responsive support post-launch.

Team and credentials

Founders Prashant Telang and Niharika lead the operation. Team size is not explicitly stated, though one reviewer who visited on-site attested to "the size of their operation." The company holds 300+ live client projects and has won consistent 5-star Google reviews from retail jewelry brands, diamond traders, and e-commerce retailers. No ISO, SOC 2, or formal certifications are mentioned in the source. Certifications for Shopify, Magento, and WooCommerce are referenced in the small-tasks page but not formally detailed.