Transform Agency

Transform Agency is a Poland-based e-commerce development firm founded in 2009. The company specializes in custom web development and optimization across Magento, Shopify, and WooCommerce platforms. With 16 years in the market, they claim 1,900+ completed projects, 400+ satisfied clients, and an 85% client retention rate. About 70% of their customer base engages in long-term partnerships. They work with B2C, D2C, SaaS, and B2B e-commerce businesses of varying sizes, from small stores to large-scale marketplaces.

Transform Agency operates as a full-cycle shop, handling everything from site audits and UX/UI design through custom development, migration, performance optimization, SEO, and ongoing maintenance. The team includes Adobe-certified Magento developers and holds official Hyvä Silver Partner status. Response time is 24 hours maximum for consultation requests.

Services and capabilities

The agency breaks its service menu into several categories. On the audit side, they offer technical performance audits, Core Web Vitals measurement, SEO audits, and UX/UI assessments. These are positioned as foundation work before development begins.

For Magento work, they handle custom feature development, extension/plugin creation, performance optimization, security audits and patches, custom theme development, and Hyvä theme customization. They mention Adobe certification and cite Hyvä's ability to score 100/100 in Google PageSpeed out of the box. Hyvä clients mentioned in their material include Nestle, Volkswagen, and Dunkin Donuts—though it's unclear if these are Transform Agency's clients or just examples of Hyvä users.

Shopify services cover custom app development and full-site builds from scratch. They note Shopify's app store has over 6,000 apps but pitch custom development for business needs those don't meet. They claim domain expertise across fashion, apparel, technology, automotive, beauty, and sports verticals.

Cross-platform, they offer website migrations (including Magento 1 to 2), integrations with payment gateways (PayPal, Stripe, Braintree), CRMs (Salesforce, HubSpot, Zoho), and ERPs (NetSuite, SAP, MS Dynamics). They build mobile apps via cross-platform, native, PWA, and Hyvä approaches. A documented case shows them reducing one site's average page load from 20 seconds to 1.5 seconds; another case cites a 25% conversion rate increase and bounce rate drop from 65% to 35% after performance and usability work. A third case describes doubling organic traffic following a Magento 1-to-2 migration with SEO-focused final steps.

Notable work

Three specific projects appear in the source: Titan Rig (performance optimization bringing load time from 20 seconds to 1.5 seconds average, with improving sales), an unnamed US auto parts store (25% conversion lift, bounce rate reduced from 65% to 35%), and a site that achieved double organic traffic after Magento 1-to-2 migration. A testimonial from a Director of Web Operations at School Fix Catalog states their focus on "doing things right" stood out.

How they work

Process: initial consultation to discuss requirements, optional NDA signing, then estimate and proposal with timelines, budget, and scope. They offer flexible payment models and a two-month post-release warranty on custom development. Magento work includes a free expert consultation before project start. Projects typically launch within 2–6 business days of scope finalization; full development ranges from weeks to months depending on complexity. Communication is transparent with regular updates. Team flexibility for scaling up or down is mentioned but not detailed.

Team and credentials

No founder names or overall headcount appears in the source. Named contacts include Anna Shumeiko (Head of Sales and Customer Success), Vladimir Derachits (Account Manager), and Lisa Pradkina (Account Manager). The company is Adobe certified for Magento development and holds official Hyvä Silver Partner status. On Clutch, they list a 4.8 average referral rating, though review count is not stated. The source mentions a design division and project managers but provides no organizational breakdown.