The Botss

The Botss is an AI development shop based in Karachi, Pakistan, with offices across Pakistan, UAE, Turkey, and the USA. Founded six years ago, the company has 15+ engineers on staff and has delivered 200+ projects for 40+ clients globally. The outfit specializes in building AI systems from concept through production—everything from quick MVPs to full-scale deployments. Three co-founders run the operation: Ibtehaj Khan (COO), Dua Jan Muhammad (COO), and Saram Hai (CTO).

Services and capabilities

The Botss groups its work into four buckets. AI-Powered Systems covers conversational chatbots, voice agents that handle calls, RAG (retrieval-augmented generation) systems that pull answers from internal documents, and agentic AI frameworks for multi-step workflows. Software Development covers web apps, mobile applications, SaaS platforms, and what they call AIaaS. Data Solutions includes data engineering, analytics, and machine learning/deep learning. Business Automation handles workflow optimization, robotics, and CRM integrations.

On the AI systems side, their chatbots use natural language processing to field customer inquiries across websites, messaging apps, and mobile. The voice agents manage inbound and outbound calls—appointments, support tickets, routine questions—and plug into existing phone infrastructure. RAG systems connect to your databases and documents to surface answers with source verification. Their agentic AI can coordinate across multiple business functions (customer onboarding, order fulfillment) with oversight built in.

They've built two SaaS products that double as case studies. Commify.ai integrates with Shopify and WooCommerce stores to deploy AI chatbots for 24/7 support, auto-generate product descriptions and images, and reduce manual work. I Will Manage (IWM) CRM is pitched at pharmaceutical distributors—it centralizes lead, vendor, product, and team management with AI-driven comms, predictive analytics, and integrations to Microsoft 365, Google Workspace, Zoom, and Twilio. They also built EZQanoon, a legal research SaaS trained on Pakistan law that offers a generative AI chatbot with voice capability, PDF summarization, and case management in English and Urdu.

Notable work

From their case studies, The Botss has delivered four named projects. EZQanoon is an AI-powered legal assistant with voice, chatbot, and case management features. Medsuccour AI is a tool for injury detection and localization in CT scans. Rikk AI is described as a real estate agent simplifying property searches through conversational interactions. AA JoyLand is a WhatsApp chatbot for lead management and customer support in what appears to be the entertainment or hospitality sector. Beyond these, the source lists industries served (logistics, supply chain, travel, hospitality, healthcare, e-commerce, education, legal services, retail, real estate) but doesn't name additional clients.

How they work

The Botss offers three engagement models: staff augmentation, dedicated teams, and project outsourcing. On methodology, they claim to handle everything from MVP validation to production optimization, though the source doesn't spell out sprint cadence, reporting frequency, or pricing. Their case studies page mentions "a complete suite of technical services" post-launch but doesn't detail what that covers or how costs scale.

Team and credentials

The company has 15+ engineers across multiple offices (Karachi, UAE, Turkey, USA). Three co-founders are named. The source lists 20 awards and recognitions but doesn't name them. No mention of ISO certifications, SOC 2, HIPAA compliance details, or partner badges from major cloud providers, though they claim HIPAA-compliant systems exist for healthcare work. No G2 or Clutch ratings are cited.