Techwishes Solutions

Techwishes Solutions is a tech agency based in Kolkata, India with a secondary office in Dover, Delaware. The company works with 400+ customers worldwide, handling projects across web development, Shopify e-commerce, digital marketing, and design. Two partners lead the firm: Abir Basu, with over a decade of IT experience including Fortune 500 roles, and Srabanti Basu, a former software engineer who worked at Hewlett Packard, Capgemini, Cognizant, and Barclays Singapore before becoming Chief Strategist at Techwishes.

Services and capabilities

Techwishes organizes its work across six core areas. For web and mobile development, the agency builds full-stack applications, native and hybrid mobile apps, and custom APIs with emphasis on cloud deployment via AWS, Azure, and Netmagic. They handle application maintenance contracts (AMC) with defined escalation points and offer free troubleshooting for past clients facing emergencies. Testing spans unit testing by engineers, integration testing, and user acceptance testing with client transparency throughout.

On the Shopify side, Techwishes builds custom stores, develops Shopify apps (Boost My Cart, Glow Videos, Shop App Builder, PDP Star), and handles migrations from other platforms. They guarantee mobile page speed above 50 and claim a conversion rate optimization average of 20% with proven strategies. The agency also optimizes for mobile-first design, noting that 79% of online purchases happen on smartphones.

Digital marketing services include SEO (technical audits, on-page and off-page optimization, keyword research), Google Ads campaigns, social media marketing, content creation, and email marketing. The firm promises "guaranteed month on month organic growth" in SEO work, though the source material doesn't specify a percentage.

UI/UX and design work covers logo and brand identity, web and mobile interfaces, and creative assets. The agency also offers AI and ML solutions—predictive analytics, AI-powered chatbots, data visualization—plus Power Apps and low-code/no-code automation for enterprise clients.

On infrastructure and security, the company prioritizes clean, documented code, automatic data backups in separate environments, DDoS protection, and SSL certificates. Projects include formal IP agreements signed before work begins; clients retain all credentials over source code, data, and documentation.

Notable work

Techwishes lists eight clients with project details. Domestic work includes Snitch, As It Is Nutrition, Keventer, Teabox, iTokri, Merak, Mallcom, and Neemans—all receiving design, development, or both. International projects span Waggle (smart pet-monitoring devices for RV/home living), Zenn Casa (handcrafted home servewares and copper goods), MicroCyberSec (U.S. IT services firm specializing in remote repair and managed support), Crazy Energy (music production), RAIN by Tintu Thomas (Indian textile fashion label), and Training Time (professional webinars on compliance, HR, payroll, Microsoft Office).

Client testimonials mention specific outcomes: Kavi The Poetry-Art Project saw improved online visibility via SEO with "regular reporting and analysis"; Phool relies on Techwishes for "all things Shopify"—builds, design revamps, optimization—praising domain knowledge and proactive communication; Weaves of Tradition highlighted the team's attention to UI/UX detail beyond basics.

How they work

Techwishes emphasizes transparency and client communication. They prioritize client timelines, communicating promptly about any delays. Projects are structured with defined milestones and constant client updates. Post-launch Shopify support includes bug fixes, performance monitoring, feature enhancements, and SEO/marketing assistance. The firm offers free audits to surface website gaps costing money. No pricing model is specified in the source material. Engagement model details are sparse; the source mentions they handle both fixed projects and maintenance contracts, but doesn't detail hourly rates, T&M arrangements, or dedicated team options.

Team and credentials

Abir Basu (Partner) brings over a decade in IT, formerly at Fortune 500 companies, and is a former professional footballer. Srabanti Basu (Partner, Chief Strategist) worked in software at Hewlett Packard, Capgemini, Cognizant, and Barclays Singapore, and is a gold medalist singer. No specific team size is mentioned; the source only notes "400+ customers worldwide." No certifications (ISO, SOC 2, GDPR, HIPAA), partner badges (AWS, Shopify Plus certification, Microsoft), or third-party ratings (Clutch, G2) are listed in the material provided.