Softpers

Softpers is a Pakistan-based AI development studio that ships custom AI assistants, business automations, and web apps on fixed-price terms. Founded in 2018, the studio has launched 38 projects and saved clients 22,000+ cumulative hours. The company operates on a deliberate model: no long-term contracts, no hidden costs, 100% code ownership for clients, and a 30-day post-launch warranty. Engagements begin with a discovery call and move to a fixed-price pilot phase within 1–2 weeks. Average time from kickoff to production is 4.2 weeks.

The studio explicitly positions itself as small and senior-only, turning down projects that don't fit their scope or budget. Most clients are founders, operations leaders, and business owners rather than technical teams. They avoid the typical offshore vendor playbook—no staffing marketplaces, no low-budget commodity work, no teams of 10 in 48 hours.

Services and capabilities

Softpers offers four distinct service lines, each fixed-price for the first phase:

AI Assistants ($12k–$20k+, 2–8 weeks) are custom systems trained on client documents, policies, and product knowledge. They handle support tickets (typically resolving 60–80% without human intervention), internal Q&A, onboarding questions, and proposal drafting. The company handles knowledge pipeline setup (auto-syncing docs from Notion, Confluence, Google Drive into vector stores), guardrails to enforce brand voice and policy compliance, human handoff when the AI is unsure, and admin dashboards for monitoring. The HostEvents case shows 32 hours per week saved, with support response time dropping from 6 hours to under 10 minutes and the AI handling 73% of tickets.

Business Automation ($6k–$30k+, 1–4 weeks) connects tools already in use—CRM, email, spreadsheets, Slack, accounting software—so repetitive workflows run unattended. The team shadows existing processes for a day, identifies the 3 highest-ROI automations, and builds one as a pilot. Real examples: a new client onboarding flow that runs end-to-end from signed SOW to Slack channel creation (2 hours saved per client), overnight reporting pipelines pulling Shopify, Stripe, and GA4 data and emailing summaries by 7am (5 hours per week reclaimed), and lead routing with auto follow-up logic (28% more follow-ups).

Web Apps & SaaS ($30k+, 4–16 weeks) covers internal tools, customer portals, and full SaaS products. The team handles design, frontend, backend, deployment, auth, billing integration, and monitoring in one unit. They prototype in Figma first, build weekly-demo MVPs in GitHub, and deploy to the client's own cloud (AWS, Vercel, Fly.io, or Cloudflare). Clients own the code, data, and cloud accounts from day one.

AI Strategy & Audit ($4k+, 1–2 weeks) reviews a client's current workflows, documents, and tools; flags 2–3 places where AI actually pays off; and delivers a plain-English roadmap with cost estimates and tool recommendations. No upsell, no buzzwords.

How they work

Every engagement follows a five-step process: free discovery call → fixed-price pilot (1–2 weeks) → weekly demos and builds → launch and training → 30-day warranty. The studio quotes line-item budgets up front. Pricing ranges from $4k for an audit to $30k+ for web apps, with all tiers shared-risk: if the pilot doesn't prove ROI, clients don't move to full build.

Softpers uses Claude Sonnet 4.5, GPT-4.1, and open-weight models for AI work. Automation platforms include n8n (self-hosted), Zapier, and Make. Web apps run on Next.js, Django, FastAPI, or tRPC; data lives in Postgres, Supabase, or Pinecone; and hosting is AWS, Vercel, Fly.io, Modal, or Cloudflare. They pick tools based on fit, not partnerships or kickbacks.

Notable work

Documented clients include Hilo Aviation Inc., CalendarsCloud, HostEvents, RaiaAI, Vynsife, Finally, GlucoSet, Bilklick, UrAbility, Happy Agencies, and others. A CalendarsCloud founder reported shipping an MVP in five weeks for a third of competing quotes after two failed prior agencies. A Hilo Aviation operations lead noted that an automation eliminated two full days of weekly analyst work, with reports now arriving in Slack every Monday. Marcus T., CTO of RaiaAI, stated that Softpers suggested scrapping one of his ideas and saved the company $40k—and he has since hired them for three more projects.

Team and credentials

The source does not specify team size, founder names, certifications (ISO, SOC 2, GDPR), or formal credentials. The website emphasizes "senior-only" hires and no junior developers, and reviews consistently mention honest scoping and straight talk. The company signs NDAs and Data Processing Agreements. Client data stays in client accounts—Softpers does not train models on client data and supports private infrastructure for regulated industries. All code and model weights are owned by the client, with no lock-in to Softpers hosting or longer-term contracts.