SOFTETA

Softeta is a Poland-based software engineering firm that builds AI systems, custom applications, and modernized infrastructure for finance, energy, and manufacturing. The company works with banks, cybersecurity platforms, and industrial operators—teams that cannot afford downtime. Clients include SEB (payments), NordVPN (platform modernization), PortalPRO (PropTech scaling), and Energesman (waste classification). Softeta delivers measurable outcomes: SEB unified QA across five payments teams and cut delivery bottlenecks; PortalPRO replaced manual quoting with AI-driven pricing and chatbots; Energesman automated waste identification with computer vision, cutting manual labor.

Services and capabilities

Softeta organizes its work around three core areas: AI and process automation, system modernization, and custom software.

On the automation side, the firm deploys robotic process automation (RPA) for rule-based workflows, intelligent document processing (IDP) for invoices and contracts, AI chatbots for customer support and knowledge workflows, computer vision for industrial quality control and logistics, and predictive analytics for supply chain and fraud detection. The company emphasizes production-readiness and audit compliance from day one—not prototypes, but pilot systems that prove value on real data under real constraints.

System modernization covers legacy wrapping and incremental migration (allowing business operations to continue while tech debt shrinks), cloud architecture design, QA automation with unit/integration/end-to-end test suites, performance optimization (profiling slow queries, memory leaks, timeouts), and observability tooling. One modernization client achieved 873x faster deployment frequency, 40% IT cost reduction, and eliminated 80% of CVEs in the first three months.

Custom software includes internal platforms (replacing manual spreadsheets), client-facing web and mobile applications, API development and integrations (connecting ERPs, CRMs, warehouse systems), and custom ERP systems. The firm focuses on backend-heavy, correct systems that handle real traffic and compliance edge cases off-the-shelf tools ignore.

Notable work

SEB (finance): Softeta unified QA practices across five payments teams by replacing fragmented testing strategies with a modern automation framework. The result: cut delivery bottlenecks and caught bugs earlier. Nicklas von Wachenfeldt, Head of Payments 2, noted the firm was "highly responsive" and delivered "skilled and competent consultants."

NordVPN (cybersecurity): The firm built a frontend team from scratch, established development processes, and shipped a redesigned B2B platform while clearing years of technical debt. Linas Šlepikas, Head of Engineering, credited Softeta's "unique blend of professionalism and approachability."

PortalPRO (PropTech): Softeta supported front-end and back-end development, IT architecture, and QA as the client scaled across Europe. They replaced manual quoting with AI-driven pricing, automation, and a customer chatbot, accelerating project launch and reducing costs.

Energesman (energy): The firm built a custom AI-powered computer vision system to automate waste material identification and classification, cutting manual labor. CEO Algirdas Blazgys described their "seamless, end-to-end AI engineering service." The system achieved 84% accuracy on production line sorting.

Adform (infrastructure): VP of Application Platform Arūnas Vilčinskas noted engineers "quickly became part of our team and delivered great results, high quality and on time."

Measured outcomes across clients include 1M+ daily transactions processed through rebuilt payment infrastructure, 1x faster production scheduling after workflow automation, 2x faster daily inventory sync after integration overhaul, and 10k assets tracked in real-time across 23 countries.

How they work

Softeta offers three engagement models. Team augmentation integrates experienced engineers directly into your in-house team with flexibility and fast scaling; no hiring overhead. Dedicated team assembly creates a fully autonomous cross-functional group focused on delivery from day one, taking full responsibility for execution and outcomes. Project/component delivery means Softeta takes full responsibility for a scoped system, module, or feature—architecture through deployment, with long-term maintainability. The firm starts with production-oriented pilots on real data and real constraints, not demos. For AI automation, you don't need perfect data, just accessible data; Softeta fixes structure and access issues as part of the build. Security and compliance are designed in from day one: traceable outputs, logged decisions, controlled access, and clear ownership so systems can explain themselves under audit. Modernization typically shows security and CI/CD wins in weeks, measurable improvements (deployment speed, fewer incidents, lower costs) within 3–6 months, and full modernization in 6–12 months. Custom software ranges from 3–4 months for focused internal tools to 6–12 months for full client-facing platforms with integrations. The firm works in iterations and adapts to your existing tech stack and systems (ERPs, CRMs, payment systems, legacy databases) rather than forcing rip-and-replace.

Team and credentials

The source material does not specify founding year, team size, certifications (ISO, SOC 2, GDPR, HIPAA), or partner status. No G2, Clutch, or awards ratings are mentioned. The firm is based in Poland.