SOFT PYRAMID LLC

SOFT PYRAMID LLC is a software development firm founded in 2011, based in Huntsville, Alabama, with development teams in Pakistan. The company claims 13+ years of experience, 200+ completed projects, and a 95% client retention rate. It builds custom web applications, SaaS platforms, e-commerce systems, and—more recently—production-grade AI agents for small and medium businesses, primarily in Texas (Frisco and Austin offices mentioned for AI work).

The firm's founder, Fakhar Khan, is a certified Laravel expert and n8n ambassador. Khan's background includes enterprise software and AI automation experience. The company operates across a fairly broad tech stack, handling Laravel, React, Node, Vue.js, WordPress, and PHP work, alongside newer AI/ML specializations.

Services and capabilities

SOFT PYRAMID groups its offerings into several tracks. On the traditional software side: Laravel development for web applications, React for interactive single-page applications, SaaS platform design and hosting, e-commerce builds, API development, ERP systems, and custom web development. They also offer "Software Teams" for staff augmentation—bringing developers into existing workflows.

On the AI side (which the company emphasizes as a distinct practice), they build autonomous agents that handle repetitive tasks in text, image, audio, and video formats. According to the site, text AI agents draft replies and qualify leads; image agents analyze product photos and detect defects; audio agents answer calls and transcribe meetings; video agents extract insights from footage. The company claims most AI agents reach production in 4 weeks, with simpler text-based agents launching in 2 weeks and complex multi-modal ones taking 6–8 weeks.

They also undertake MVP development to validate concepts quickly, and ERP customization for operational streamlining. The firm highlights transparent communication and involvement throughout development—daily Scrum meetings, weekly updates, and clear milestones are mentioned.

Notable work

Extracted projects from case studies and portfolio sections:

RaiseBerry: A SaaS fundraising platform enabling organizations and individuals to create campaigns and sell products. The platform includes campaign management tools and an "intuitive interface."

RE/MAX: A real estate network system that aggregates property data from multiple sources, sanitizes it, and feeds it to MLS and listing systems. The client (RE/MAX CTO) confirmed the team used Node, Vue.js, Laravel, Elasticsearch, SQL, Ruby, and Go across the project.

Browns English Language School: A WordPress-based website for an Australian English-language education provider. The client (CEO) noted the site was "fast, secure, and easy to manage" with custom configurations.

NaanTwist: A custom e-commerce platform built with Laravel and Vue.js. The client (Project Manager) noted the platform was user-friendly, scalable, and responsive to feedback.

Taco e-commerce platform: An online ordering system with menu customization (toppings, drinks, sides), cart management, and online payment. Customers select from the menu and place orders for pickup.

Boosterhub: A crowdfunding platform with reward-based and donation-based funding models, customizable campaign templates, social media integration, and analytics.

Other portfolio entries include meal-subscription platforms, freelance journalist networks, digital signage management systems, printer/shipper directories, mentorship platforms, banking invoicing systems, and oil well material tracking systems.

How they work

SOFT PYRAMID uses three stated methodologies: Scrum (for traditional development, with sprints, daily standups, and prioritized task division), Agile (for maintenance and design work, emphasizing incremental change and client collaboration), and Kanban (for bottleneck identification and workflow optimization).

For AI agents, the company quotes a typical timeline: discovery-to-production in 4 weeks for most cases. They position themselves as SMB-focused (not enterprise), priced competitively via global delivery (Pakistan-based teams, US-based leadership in Texas). AI agents start at roughly $2,000/month for basic text variants, with pricing scaling by complexity and volume. They provide dashboards so clients can monitor performance without coding. The company emphasizes no long-term contracts locked in—the language suggests flexible, modular engagement.

Team and credentials

Founder and CEO is Fakhar Khan, described as a certified Laravel expert, n8n ambassador, and organizer of Laravel Live Pakistan. The company does not publish explicit team-size breakdowns in the source material, though "200+ projects" over 13 years and mention of a "dynamic team" and "senior developers with expertise across multiple technologies" suggests a mid-sized outfit. No ISO certifications, SOC 2 status, or third-party reviewer ratings (Clutch, G2) are cited in the source.

Language: English is clearly the business language; no mention of other language support. The US office is in Huntsville, Alabama; development operations are based in Pakistan with specific mentions of Frisco and Austin, Texas for AI work.