Smart Software Ltd.

Smart Software Limited is a software development company based in Bangladesh, founded in 2014. The company builds custom software, web applications, mobile apps, and e-commerce platforms, primarily for small and mid-market businesses across Bangladesh and some international clients. They've served 895+ customers, according to their website, and focus on vertical-specific solutions: HRM/payroll, ERP systems, hospital management, school management, POS, garments manufacturing, and accounting software.

The company positions itself around cost-effectiveness and localized solutions. Their stated mission centers on reducing Bangladesh's dependency on foreign software by building management systems customized for local business needs. They're members of the Bangladesh Association of Software and Information Services (BASIS) and the e-Commerce Association of Bangladesh (e-CAB).

Services and capabilities

Smart Software offers two main categories: packaged software products and custom development services.

Their ready-made software line includes Smart HRM (employee information, attendance, leave, payroll, loan management), Smart ERP (production, inventory, CRM, HR modules), Garments ERP and Garments Accessories Manufacturer ERP, Hospital Management System (patient registration, bed management, inventory), School Management Software (student records, fees, exam routines, online exams), Retail POS (shop management, inventory, sales), and Restaurant Management Software. They also build Cable Billing Software, Library Management Software, Pharmacy Management Software, Hotel ERP, and Account/CRM systems.

For custom development, Smart Software handles website design and development, e-commerce sites, mobile app development (Android), digital marketing (SMS, email, SEO, PPC), domain registration, and hosting. On the tech side, they work with PHP, Laravel, ASP.NET C#, SQL Server, Node.js, React.js, Android, and Flutter. For mobile apps, they list expertise in Java, J2ME, J2EE, Ajax, PHP, Ruby on Rails, and .NET.

Their stated development process follows: requirement gathering, project scope definition, development, testing and feedback, then go-live. They claim to conduct requirement analysis, create UI/UX designs focused on user-centric interfaces, follow agile development methodologies, perform dedicated quality assurance testing at each stage, and provide deployment and ongoing support.

How they work

Smart Software positions itself as offering fully customized solutions at low cost. They emphasize that their software requires no special technical skills to operate and is designed for non-technical users. Support is available seven days a week via email and phone. The company stresses on-time delivery and zero-error commitment, though no specific SLAs or pricing tiers are mentioned on their website. They work with both corporate and non-corporate clients and describe themselves as serving "national and international clients and partners."

Team and credentials

Team size is not publicly stated on their website. The company is a member of BASIS (Bangladesh Association of Software and Information Services) and e-CAB (e-Commerce Association of Bangladesh). They claim international standard ICT operations and describe their team as having "highly skilled software architects" and "excellent team of experts," though specific founder names, team composition, or certifications (ISO 27001, SOC 2, etc.) are not mentioned in the available materials.