Siili Solutions

Siili Solutions is a Finnish digital transformation and AI services company headquartered in Helsinki. Founded in the early 2000s (specific year not disclosed), the firm employs over 1,000 skilled professionals across Europe, with an extended network of 5,000+ individuals. The company positions itself around AI implementation—moving from strategy through production deployment and ongoing managed services. Rather than positioning AI as a cost-cutting tool, Siili emphasizes building agentic services and experiences that tap into new customer behaviors shaped by AI adoption (their 2026 survey found 88% of Finns using AI daily). The core claim is straightforward: they find what's essential, then build it.

Services and capabilities

Siili organizes its work across eight main service lines: Advisory, Data & AI, Managed Services, Digital Platforms & eCommerce, Design Services, Intelligent Automation, Custom Development, Software Quality, Cloud Solutions, and Embedded Solutions. The advisory piece covers opportunity finding, transformation strategy, and execution. Data & AI work includes actionable solutions using automation and "trustworthy, ethical" AI—though the site offers limited detail on what that means operationally. The Managed AI service is their newest emphasis: keeping AI solutions secure and reliable in production, with continuous monitoring and iteration. This sits alongside more traditional managed services (application care, cloud infrastructure).

Development itself leans on AI-assisted tools for speed. The firm claims teams using AI-powered development saw "tasks completed up to 37.5% faster" with "40% improvement in code quality." They build across Microsoft Azure, AWS, and Google Cloud, and list partnerships with Nvidia, Microsoft, AWS, and GitHub. For quality assurance, they own VALA, a Finnish software testing consultancy. Siili also operates Supercharge (digital strategy and UX), Siili Auto (HMI/automotive UI), and Integrations Group (integration projects). Siili One handles staff augmentation across EU—matching engineers "any role, any skill, any budget" within 24 hours.

Notable work

The clearest case study is LähiTapiola Finance, where Siili built Bobotin, an AI agent that automates customer service responses in a heavily regulated banking environment. The agent retrieves unanswered messages, generates response suggestions based on contract terms and prior answers, and categorizes feedback and complaints—all while humans retain approval control. It runs on Microsoft Azure (OpenAI Service, AI Foundry, AI Search) and handles Finnish, Swedish, and English. Outcomes: customer service reps process more messages per unit time; response quality improved or matched human work in simple cases; complaint classification and archival became automated and audit-trail compliant; and GDPR/financial regulation compliance was built into the architecture, not bolted on later. Siili maintains Bobotin as an ongoing Managed AI service—not a one-off delivery.

Other named clients/projects in the source: Honkajoki (logistics for animal by-products), Microsoft (data platforms to AI-enhanced insights), Finavia (situational awareness via unified data), Fondia (AI-powered legal tech customer experience), and Virtual Port Arrival (maritime innovation). None of these have detailed outcomes published on the site.

How they work

Siili describes a "distributed delivery model," leveraging nearshore capabilities across Europe for cost and time-zone efficiency. Their methodology moves through three phases: Exploration (discover and define opportunity), Design & Build (make vision real for growth), and Scale & Maintain (reliability and continuous optimization). They emphasize multidisciplinary end-to-end delivery—"all under one roof"—to avoid vendor silos. For quality, they've integrated VALA (their QA subsidiary) into the workflow. On AI projects, they hold ISO/IEC 42001 certification (AI management systems; Siili was Finland's first listed company to achieve it), meaning governance, transparency, and ethics are documented in development. Pricing and formal engagement models (fixed-price, T&M, dedicated team, etc.) are not disclosed on the public site.

Team and credentials

Siili has 1,000+ employees across Europe and a network of 5,000+ professionals. Leadership includes Markku Savusalo (Interim CEO, Vice President Digital Engineering) and Toni Petäjämaa (Director Managed Services). Certifications include ISO/IEC 42001 for AI management systems. Tech partnerships: Nvidia, Microsoft Azure, AWS, GitHub. The firm serves banking, industrial, insurance, maritime, public sector, defence & security, retail, energy & utilities, and media sectors. No Clutch, G2, or industry award ratings are mentioned in the source material.