SerpentCS Pvt. Ltd.

SerpentCS is an Odoo implementation and consulting firm based in India with 12+ years in the market. The company claims 84 employees, 712 customers across 139 countries, and 1,000+ completed ERP implementations. Its primary focus is Odoo—customization, consulting, development, implementation, migration, and integration—with a secondary offering of mobile app development and staff augmentation.

The firm serves a broad range of verticals: hospitality, financial services, e-commerce, manufacturing, education, nonprofit organizations, healthcare/pharma, retail, and government entities. On the Odoo side, it handles everything from configuration to building custom modules (400+ apps listed). It also offers training—functional, technical, and corporate—and has delivered 1,800+ student/professional certifications. A subsidiary, Odoo QA, handles quality assurance and software testing.

Services and capabilities

SerpentCS packages its work into six Odoo service lines: customization (described as "fine-tuning"), consulting, development, implementation, migration, and integration. The company also sells pre-built solutions for point-of-sale systems, smart city management, property management, and education management.

Beyond Odoo, SerpentCS offers dedicated developer hiring (Odoo, ERPNext, and mobile app developers), quality assurance services covering manual and automated testing, and mobile app development. On the QA side, the firm handles functional testing, UI/usability/accessibility testing, localization, compatibility, regression, and load testing. Its testing approach includes requirement gathering, test plan preparation, detailed test case development, and test reporting.

Training services span corporate programs (customized to an organization's workflows and modules), technical training (for developers and partners), and functional training (for business users). The firm also offers specialized tracks: Odoo HR and DMS, Odoo Server Administration, Odoo CRM Sales Purchase Inventory, MySQL training, and Liferay Portal training. A four-week program cited in the testimonials included 40+ hours of hands-on instruction.

Field Service Management (FSM) is positioned as a standalone Odoo-based product with job management, automatic job assignment, mobile app integration, customer invoicing, express service requests, and geolocation-based serviceman dispatch.

Notable work

The source lists four named customer testimonials: Flyworld Visa Agency (achieved "20% Faster Processing & 95% Client Satisfaction with ERP"), Skydots ("automated business operations with ERP solutions"), CRMoptics, and Almas IT Solutions. A training testimonial from Saudi Arabia noted a participant received 40+ hours of technical and functional training over four weeks and credited the team with boosting confidence and career direction.

No detailed case studies, project outcomes beyond these brief mentions, or specific technology migrations are described in the source material.

How they work

SerpentCS operates a dedicated developer model and accepts fixed-scope projects. The company emphasizes collaborative engagement—describing its approach as understanding client needs and crafting solutions for long-term partnership. Training can be delivered online (live virtual sessions), onsite at the client location, or in a hybrid format. For QA, the methodology includes requirement analysis, test plan preparation, test case development, and reporting; automated testing uses sprint-by-sprint result analysis and periodic test suite reviews. Pricing is not disclosed in the source material.

Team and credentials

The firm has 84 qualified employees and has been in business for 12+ years. No founders are named. The company operates through several subsidiaries: Serpent Infotech (general business solutions), Solufy (ERPNext-focused), Odoo QA (testing), and Prozone Tech (SAP HANA/database services). No certifications (ISO 27001, SOC 2, GDPR, HIPAA) or partner badges (AWS, Microsoft, Google, Shopify) are mentioned in the source. The company claims global presence in 139 countries but does not list specific office locations beyond India.