SAPPHIRE INFOCOM PVT LTD

Sapphire Infocom is a software and IT services firm based in Ahmedabad, India, with operations in Israel and the USA. Founded around 2006 (claiming 18+ years of experience as of the source material), the company focuses on enterprise solutions, CRM platforms, and offshore development. The team includes CEO Samir Chokshi (Computer Engineering degree, 18+ years experience), CTO Vihar Patel (specialist in VOIP and mobile development), and Ron Kallus (President of Global Enterprise Solutions). Team size is not explicitly stated.

Sapphire's core offering is Business Suite CRM, a horizontal SaaS product targeting hotels, travel agents, real estate brokers, financial firms, and educational institutions. The suite handles inquiry management, ticketing, booking workflows, and backend operations. Beyond the CRM product, the company provides consulting, custom development, and infrastructure services to small and mid-market enterprises.

Services and capabilities

Sapphire organizes its work across three main tracks: product solutions (the Business Suite CRM platform sold as SaaS), enterprise solutions (consulting and infrastructure), and custom development.

For enterprise infrastructure, Sapphire handles ERP implementation, data warehousing, enterprise application integration, robotic process automation, and technology consultation. They claim to offer cost reductions of 60-80% through "solutions ownership," 40% reductions in training and maintenance costs, and 35% improvement in performance through server virtualization and SaaS adoption. These figures appear repeatedly on their site but lack supporting case studies or client attribution.

On the technology side, Sapphire works with Microsoft stack (.NET Core, .NET MVC, REST APIs), open-source front-end frameworks (React, AngularJS, NodeJS, PHP/Laravel), native mobile development (iOS, Android, Flutter, React Native), and cloud deployment (AWS, Azure, IONOS, CTRL S). They mention WordPress e-commerce integrations and MySQL/PHP for ticketing systems. The company positions itself around cloud SaaS and PaaS delivery models rather than on-premise software.

How they work

The source describes flexible engagement models and the ability to scale "from 1-2 person months to 20+ person years." They emphasize "individual attention to projects irrespective of project size" and claim a mature, process-driven implementation approach. Specific methodology details, SLAs, team composition, or pricing are not disclosed on the public website.

Their quality policy stresses continuous improvement, proactive approach, timely response, and accuracy. They reference established software processes and the ability to quickly assemble teams.

Team and credentials

Founders and leadership are named: Samir Chokski (CEO, 18 years' experience, focus on Wireless Technology and Business Intelligence), Vihar Patel (CTO, expertise in VOIP, mobile apps, web services, .NET), and Ron Kallus (President). The source does not disclose total headcount, office locations, or formal certifications (ISO 27001, SOC 2, etc.). No third-party ratings (Clutch, G2) are mentioned.

Notable work

The source provides no named client case studies or specific project outcomes. Sapphire describes its customer base in general terms: "small and mid-size enterprises," startups needing IT infrastructure setup, and organizations in vertical markets (travel, real estate, finance, hospitality, education, manufacturing). Without concrete examples, the depth of their delivery experience cannot be assessed from the public material.