Sagacity Softwares Pvt Ltd

Sagacity Softwares Pvt Ltd was founded in 2012 and is based in India. The company operates with approximately 65 staff across roles in software development, RPA, quality assurance, and database engineering. They position themselves as an outsourcing partner handling the full lifecycle from initial consultation through development, delivery, support, and maintenance. Their client roster includes Altran Middle East, Skyriver Communications, Viva Venture, Leads Infinity, and CFI Training Center.

Services and capabilities

Sagacity's core offerings cluster into four areas. Robotic Process Automation (RPA) work uses UiPath and Automation Anywhere to automate repetitive enterprise tasks—they completed an invoice data extraction project in 24 hours and built a payroll automation bot that reduced manual processing time. Advanced Analytics projects identify hidden business problems and drive operational improvements; their facility management client consolidated data from 180 databases across 180 countries into 5 regional repositories to surface performance metrics, achieving 99% report accuracy. Next-gen app development covers web applications, workflow systems, e-commerce platforms, and document management solutions. Telecom Business Support Systems (BSS) is their fourth vertical, handling order processing, billing, revenue management, and customer management. One telecom client required process automation aligned to TMF (Telecom Management Forum) guidelines; Sagacity mapped existing operations to e-TOM frameworks, designed missing processes, and implemented an NGOSS-compatible E-P&L platform that increased customer satisfaction by more than 50% and enabled faster order closure.

Technology strides span cloud infrastructure (AWS for horizontal scalability), reporting tools (Jasper Reports), UiPath and Automation Anywhere for RPA, and SOA-based architectures. They work with both relational databases and file-based data transfer systems optimized for high-volume processing—one project handled 3 GB of data per day with a 4-hour processing window.

Notable work

A leading VNO (Virtual Network Operator) telecom company engaged Sagacity for system integration and business process reengineering. The client needed to streamline operations across geographies and improve order handling. Sagacity conducted a discovery phase, mapped existing processes to e-TOM Level 2–5 standards, filled process gaps, and implemented an E-P&L platform integrating order handling, billing, and P&L calculations. The result: customer satisfaction increased by over 50%, loss-making projects were identified early, and the organization could forecast annual costs and manage supplier relationships more efficiently.

For a $2 billion IT services company (part of a Government-focused division), Sagacity solved a data consolidation problem across 180 countries. The client needed a single view of employee performance to reward top performers, but reports were fragmented across regions and time zones. Sagacity built a consolidated data warehouse using AWS, developed custom ETL logic, and deployed a web-based reporting layer. Final metrics: 99% report accuracy, 99% uptime, and the ability to run historical reports from any date in the prior year.

Smaller engagements included a 24-hour PDF invoice extraction bot for Viva Venture (completed in one day), payroll automation for an unnamed client, and price-checking process automation using Automation Anywhere. Client testimonials emphasize speed of delivery, attention to detail, and communication consistency throughout projects.

How they work

Sagacity describes its engagement model as "customer centric." Project delivery spans full-lifecycle phases: discovery and analysis, solution design, implementation, testing, deployment, and ongoing support. The company fields a core team of 65 engineers and specialists, including senior software developers, RPA specialists, database engineers, QA staff, and UI/UX designers. They have completed 115 projects across 12 sectors as of the source material's last update. Founders Arun Tripathi (Technology & Operations) and Praveen Pandey (Strategy and People Management) oversee operations alongside technology consultants Sanjay Sawant and Mandar Bhong. Pricing is not disclosed in the source material.

Team and credentials

The team comprises 65 people listed by name and role on their website. Founders are Arun Tripathi (Technology & Operations) and Praveen Pandey (Strategy and People Management). Senior technical staff include multiple senior software developers (Om Prakash Kumar, Swapnil Gorghate, Ashok Choudhari, Shashank Atre), a senior database developer (Ashish Tripurwar), RPA specialists (Pooja Lokare, Abhijeet Kalbhor, Shahuraj Patil), and a design team of six UI/UX developers. No certifications (ISO 27001, SOC 2, GDPR, HIPAA) are mentioned in the source. No Clutch, G2, or third-party ratings are cited. They reference TMF (Telecom Management Forum) framework expertise and NGOSS compliance in telecom work.