Ray Business Technologies

Ray Business Technologies (RBT) is a Philippines-based technology company founded in 2009. The firm specializes in Microsoft ecosystem integrations—particularly Dynamics 365, Azure, and Microsoft Fabric—alongside AI automation, Boomi iPaaS, and digital transformation work for mid-market and enterprise clients. The company markets itself around concrete operational wins: an 80% boost in efficiency for a Dynamics 365 Business Central implementation, 75% reduction in bank reconciliation time, and 80% faster document processing through AI automation.

Clients span banking, healthcare, insurance, manufacturing, retail, and media across North America. The company emphasizes on-premise and cloud infrastructure stability, citing one media client's 500 million monthly pageviews handled without downtime.

Services and capabilities

RBT's core offerings cluster around three pillars. Microsoft stack integration covers Dynamics 365 Business Central and CRM rollouts, often bundled with supply chain and operational efficiency improvements. A USA manufacturing client saw supply chain visibility and cost reduction; a retailer used D365 BC to streamline operations.

AI and automation focuses on document processing, bank reconciliation, financial reporting, and email workflows. The company points to 80% time savings on document automation, 75% reconciliation speedup, and 70% reduction in annual reporting cycles for financial services firms. They also pitch "AIUN," an AI/NLP platform for smart email assistance and workflow categorization.

Cloud and data unification leverages Microsoft Fabric and Azure. RBT claims a multi-plant manufacturer cut downtime reporting by 95% and achieved same-shift operational decisions using unified Fabric data. Another client saw 40% faster decision-making and 30% cost reduction through Fabric implementation. Azure deployments for healthcare focused on 24/7 uptime, security, and compliance.

Boomi integration work includes real-time connectivity across Salesforce-to-NetSuite pipelines and broader enterprise application integration. A leading retailer used Boomi to connect disparate systems and improve workflow accuracy.

Digital transformation services address process modernization, often spanning infrastructure upgrades, CRM automation, and data visibility improvements. RBT mentions outcomes like 60% retention and 80% engagement lift for one client.

Notable work

Healthcare: A USA leading healthcare provider migrated operations to Microsoft Azure Cloud Solutions, emphasizing secure infrastructure, 24/7 uptime, and compliance enablement for patient care focus.

Manufacturing: A top USA manufacturer reduced supply chain costs and boosted visibility using Dynamics 365. A multi-plant operation achieved 95% faster downtime reporting and same-shift decision-making via Microsoft Fabric unification.

Finance: A leading bank cut reconciliation time by 75% using AI-driven automation; a financial services firm reduced annual reporting cycles by 70% through AI-powered data aggregation and validation. A global professional services firm increased automatic cash processing by 80% after lead-to-cash process redesign.

Retail: A leading retailer improved order processing and fulfillment through AI automation; another streamlined Boomi integration for financial document workflows.

Consumer goods: A top company cut expense management time by 75% using RBT's AI solutions.

Not-for-profit: A leading organization streamlined Dynamics 365 CRM implementation to focus mission impact.

How they work

RBT frames engagements as end-to-end: strategy and development through integration and support. The company mentions "tailored" solutions and customized AI model deployment aligned to client goals. For document automation, they describe workflow: AI-driven extraction, validation, compliance flagging, and real-time analytics. Healthcare Azure migration emphasized security and 24/7 operational continuity. No explicit pricing model, SLA terms, or team size breakdowns (dedicated vs. augmentation ratios) appear in the source.

Team and credentials

Founded 2009; 16 years in business as of the source date. No founder names, specific team size, or office locations beyond "Philippines" listed on the website. No formal certifications (ISO 27001, SOC 2, GDPR, HIPAA) mentioned. RBT notes Microsoft partnership status and positions as a technology leader in AI solutions ("Global Recognition for Ray Business Technologies as a Leader in AI Solutions at Dubai 2025"). The company also highlights AIUN, described as an in-house AI/NLP platform for email and workflow automation.