Rapidbott

Rapidbott is a no-code chatbot platform based in Kerala, India that lets businesses build conversational bots without engineering. The platform ships with integrations to 10+ messaging channels—WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, WeChat, Line, Google Business Messenger, and web—and supports AI models from OpenAI, Dialogflow, and Google Gemini. Businesses deploy a single bot across all channels at once using Rapidbott's omni-channel architecture. The company claims to serve 100+ businesses and offers a free 7-day trial across all paid plan features.

Services and capabilities

Rapidbot's core product is a visual flow builder for chatbots. Users connect blocks to construct conversations without code—buttons, lists, text nodes, decision branches, and WhatsApp Flow inputs. The platform integrates with Stripe for payments, Gmail for email marketing, Shopify for product data, Google Sheets for data storage, Mailchimp for segmentation, and Twilio for voice and SMS. Rapidbott also provides workflow automation: the bot can create support tickets, trigger APIs, update CRM records, send OTPs, book appointments, and initiate payment flows.

AI automation is the second pillar. Rapidbott supports intent recognition and natural language understanding via Dialogflow, ChatGPT, and (coming soon) Google Gemini. Businesses train AI agents with knowledge bases—PDFs, URLs, internal docs, product details, FAQs—and the bot responds using that material. The platform supports multilingual replies in Malayalam, Hindi, Arabic, Tamil, Urdu, Bengali, Filipino, and English. Analytics track message delivery, read rates, click-through rates, and conversation sentiment for WhatsApp specifically.

Rapidbot also offers live chat and inbox features to keep conversations on one page when a customer needs a human agent, and SMS/phone/Slack/email notifications to route to teams.

Notable work

Rapidbot supported CBSE State Kalotsav 2025, a multi-day STEAM carnival at Labour India Public School, with an AI-powered event helpdesk, native e-commerce food ordering bot, and real-time workflow automation to handle thousands of visitors across four days. One client testimonial from Naomi Thomas, an agency owner, noted the team's collaborative approach to customization and problem-solving.

How they work

Rapidbot operates as a SaaS platform. Prospective customers can sign up for a 7-day free trial with full access to Pro features—no credit card required. After the trial, users can upgrade to a paid plan or switch to a limited free plan. The company offers a 7-day no-questions-asked money-back guarantee on paid subscriptions. Pricing tiers mentioned are Sandbox, Pro, Pro Plus, and Business; each plan includes "1 bot" (meaning one social account or phone number, though omni-channel deployment counts as one bot deployed across 8 supported channels). Support is available via live chat on the website or email at support@rapidbott.com.

Team and credentials

No founding date, founder names, or team size details are disclosed in the available source material. The company is based in Kerala, India. No third-party certifications (ISO, SOC 2, GDPR, HIPAA) or awards are mentioned.