QBits9

QBits9 is an AI automation and software development company based in Surat, India. The company has delivered over 200 projects across 13+ countries, working with startups, SaaS firms, e-commerce brands, and enterprises. While specific founding date and team size are not disclosed on their public site, the company operates through a founder-led model (Dipak is prominently mentioned in client testimonials) and appears to operate as a small to mid-sized agency.

QBits9 positions itself around workflow automation and AI-driven operational improvements rather than generic software development. Their core thesis is that most businesses have repetitive, manual tasks buried in sales, finance, support, and operations — and that intelligent automation can reduce friction without adding another tool to the stack.

Services and capabilities

QBits9 offers four main service lines:

AI Automation sits at the center of their pitch. They map existing workflows across CRM, email, spreadsheets, ticketing systems, and ERPs, then build automations that handle invoice processing, lead scoring, customer support triage, and inventory alerts. They use AI classification, routing, approval logic, and document extraction. The framing is operational: less admin work, fewer manual errors, faster turnarounds. They claim simple automations take 1–3 weeks; complex SaaS or multi-system integrations can take several months.

Web and Mobile App Development is a secondary offering. They build custom web and mobile applications positioned as "high-performance" and "scalable," though the source provides limited detail on technology or methodology specific to this service.

SaaS and ERP Development addresses companies building or scaling platforms. They claim to handle everything from early-stage MVPs to full-scale platforms, with emphasis on centralized operations and automation.

D2C Brand Support targets direct-to-consumer e-commerce companies. Services include backend systems, growth-focused tooling, and operational automation.

Tech stack mentioned: Node.js, Laravel, Flutter, PHP, WordPress, Shopify, Python, machine learning frameworks, APIs, cloud platforms, and workflow automation tools. They also note integration capabilities with Salesforce, Microsoft, Google Cloud, and other third-party platforms, though specifics are sparse.

Notable work

QBits9 lists several projects with satisfaction metrics:

Brocki Store Multivendor — a scalable marketplace for multiple sellers. Delivered with 92% communication score, 90% clear requirements, 95% on-time delivery.

Dr. Manuela Pili — an online appointment booking system with invoice generation, printing, and pharmacy shipping features. 95% communication, 99% clear requirements, 100% on-time delivery.

Yallanext Multivendor — another multi-seller marketplace. 95% communication, 99% clear requirements, 100% on-time delivery.

Koodra — a laundry service booking platform with invoicing, printing, and wallet functionality. 99% communication, 80% clear requirements, 98% on-time delivery.

Client testimonials come primarily from Upwork, where individual developers (especially "Dipak") have accrued reviews praising WordPress and WooCommerce expertise, Elementor page building, plugin development, and responsive design. Notable named clients include POF (Plenty of Fish), R12 Studio, Koodra, and Yalla Next.

How they work

QBits9 starts with a free consultation call to clarify requirements, provide "honest technical and product guidance," and discuss timeline and feasibility. They emphasize transparency and "clear communication" with no spam. For automation projects, they conduct a free audit to identify high-impact repetitive tasks. After launch, they monitor and refine workflows to ensure continued performance.

Pricing is not fixed and depends on project complexity, integrations, and customization. They state that simple automations may start from "a few hundred dollars" while enterprise systems vary by scope. No fixed retainer or dedicated team model is mentioned in the source.

Team and credentials

No formal team size, certifications (ISO 27001, SOC 2, etc.), or partner badges are mentioned. The company operates out of Surat, India. Founder/lead developer "Dipak" (Dipak Raval) is named repeatedly in client reviews and appears to be the primary point of contact. No information on formal credentials, education, or prior exits is provided. The company has Upwork reviews but no Clutch, G2, or industry certifications are listed. English proficiency appears strong based on client communication feedback, though grammatical inconsistencies in the source material suggest a small operation.