Prevalentware

Prevalentware is a Colombian digital transformation firm founded around 2015, operating across North America, Latin America, and Europe. The company has delivered 750+ projects for 50+ clients across 15+ countries. It positions itself around three core outcomes: reducing operational costs by 40–60%, eliminating 90%+ of errors in manual processes, and guaranteeing ROI in under 12 months. Rather than building generic software, Prevalentware focuses on process automation, custom applications, AI, cloud infrastructure, and document management — each tailored to specific operational bottlenecks.

The firm has a physical presence in Colombia and a USA office in Florida, with staff distributed across offices to serve clients in retail, logistics, finance, animal health, and engineering sectors.

Services and capabilities

Prevalentware's service portfolio divides into five main areas. Process automation (RPA) is the anchor: the company has automated 500+ processes and claims $2M+ in total cost savings for clients. It uses RPA to compress multi-day workflows into hours, handles everything from bank reconciliations and invoice processing to employee onboarding and IT ticket management. They offer process discovery, custom robot development, migration to new platforms, robot customization, 24/7 support, and Centers of Excellence consulting.

Custom applications address problems off-the-shelf tools cannot solve. The company builds applications that integrate with existing systems rather than replace them wholesale.

AI solutions span natural language processing (chatbots, document analysis, content generation), computer vision (quality inspection, object detection), predictive analytics (demand forecasting, maintenance prediction), recommendation systems, process optimization, and anomaly detection. Prevalentware reports 25+ AI projects delivered with 95% model accuracy and a 40% efficiency increase on average. Services include AI strategy consulting, custom model development, integration, MLOps, team training, and large language model / generative AI implementation.

AWS cloud services leverage their AWS Select Tier Services Partner status. They design and deploy solutions using S3, EC2, RDS, Aurora, Lambda, SES, Glue, Connect, Lex, and Bedrock. They handle architecture, integration, and ongoing management, with access to AWS migration programs and proof-of-concept financing through partner funds.

DocuWare services center on intelligent document management and workflow automation. They implement document capture, workflow design, electronic forms, e-signature, secure archiving, intelligent indexing, and mobile access. DocuWare itself is SOC 2 Type II certified and ISO 27001 compliant; Prevalentware is an authorized DocuWare partner.

In addition to services, Prevalentware has built three proprietary products. Prevalentware IDP is an AI-powered document processing API for extraction, classification, and data structuring. Aceliux is project management software for services companies, tracking tasks, costs, timelines, and team performance. Prevalentware LIMS is a laboratory information management system for sample tracking, workflow management, compliance, and reporting.

How they work

The company emphasizes outcome-driven engagement: every project is structured to deliver measurable returns within 12 months. Prevalentware uses a methodology centered on process discovery and reengineering before automation or custom development begins. They offer 24/7 technical support for deployed solutions and maintenance services. The website invites potential clients to schedule consultations or email hello@prevalentware.com; no pricing is disclosed publicly. Based on the scope (RPA, AI, AWS, custom applications), engagements likely range from staff augmentation and fixed-project work to longer-term managed services.

Team and credentials

The source does not name founders or disclose total team size. Prevalentware is an AWS Select Tier Services Partner and an authorized DocuWare partner. DocuWare itself carries SOC 2 Type II and ISO 27001 certifications; Prevalentware does not claim these directly but implements compliant solutions. The company mentions 9+ years of experience in operations.

Notable work

The source provides no named case studies or client testimonials with specific outcomes. It references "retail giants," "logistics leaders," and companies across finance and animal health but does not name them. The quantified metrics (750+ projects, 500+ RPA processes automated, $2M+ cost savings, 25+ AI projects, 99.9% accuracy in RPA) are aggregate figures, not tied to individual engagements.