PointMatrix IT Services

PointMatrix IT Services is a web and mobile application development company founded in 2009 by Niraj Borwal and based in India. The firm positions itself as a total solution provider in information technology, with stated experience across 10+ countries and 112+ completed projects. The company targets small startups and established businesses across insurance, healthcare, e-commerce, and branding sectors. Its core offerings span custom web development using ExtJS, mobile app creation for iOS and Android, and broader software development including database design and quality assurance.

Services and capabilities

PointMatrix breaks its work into three main buckets. Web development includes custom web applications built on ExtJS, e-commerce platforms, web design, and both client-side and server-side coding. Mobile application development covers Sencha Touch applications, native iOS and Android development, mobile web applications, and mobile websites. The software development practice handles database design, application development, technical writing, maintenance, and QA/testing services.

The company emphasizes cost as a selling point, describing itself as offering "low cost programming and design services" and positioning outsourcing as a way to "cut costs and an overall lower cost for services rendered compared to the same services provided locally." Beyond cost reduction, PointMatrix claims that using offshore resources "greatly reduces" development timelines.

Notable work

PointMatrix lists 30+ named clients across five continents. U.S. and Canadian clients include iMenu360, RecTimes, Corp. Imaging Concepts, Covvo, and 8 Coupons. African clients span net2Africa, Intelligent Concepts, Ubuntu Namibia, and Ward Recycling Ltd. The roster also includes firms in Europe, Australia, and Asia, though the source does not detail specific project outcomes for most engagements.

Client testimonials highlight communication and code quality as strengths. A client from iMenu360 praised the team for "clarity in everything: communication, milestone definition and specific deliverables. The quality of all deliverables always at or above expectations." Another from RecTimes noted "non-stop communication" and the team's ability to handle varied tasks. A third client remarked that PointMatrix "applied their minds, use own initiatives to resolving problems and kept open communication channels throughout the project."

How they work

PointMatrix applies project management techniques to track timelines and budgets. The company offers multiple communication channels: email, phone, video conferencing, online chat, desktop sharing, and instant messengers (Skype, MSN, ICQ). It provides real-time development tracking through a client-accessible system that displays time spent, time remaining, and funds invoiced and paid. The engagement model appears flexible, supporting both fixed-scope projects and ongoing work, though specific pricing and contract terms are not detailed in the source material.

Team and credentials

PointMatrix was founded by Niraj Borwal in 2009 and is described as "established and managed by hardcore IT professionals." The company claims 6+ years of experience and 31+ happy clients in its company biography, though these figures appear outdated relative to its 2009 founding. No formal certifications (ISO 27001, SOC 2, etc.), partner statuses, or third-party ratings are mentioned in the source material. Team size is not disclosed.

Services and capabilities

• Custom Web Development
• ExtJS Web Applications
• Sencha Touch Mobile Applications
• iOS Application Development
• Android Application Development
• E-commerce Development
• Web Design and Content Development
• Database Design and Development
• Software Quality Assurance
• Technical Writing
• Application Maintenance and Support
• Outsourced Development