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OPGK Software

PL Website 51-200 employees
Contact for rates
5.0

2 reviews

External Reviews

Technologies

OTRS CommunityCARTOGoogle CloudMint Service DeskEGiB databasesGESUT databasesBDOT500 databases

Services

Service Desk SolutionsMint Service Desk (ITSM System)IT OutsourcingOTRS Plugins (Free and Premium)Web ApplicationsE-learning SolutionsCARTO Implementation and SupportGeodetic Surveys and MappingSpatial Database Development

OPGK Rzeszów S.A. is a Polish software and IT services firm based in Rzeszów with 64 years of institutional history—the company traces its roots to 1959 as Rzeszowskie Okręgowe Przedsiębiorstwo Miernicze, later expanded through consolidation of four regional surveying and mapping firms. Today it operates 120+ employees across geodesy, cartography, and IT services, with the IT division trading under the OPGK Software brand. The firm reports 97% on-time delivery and 98% client satisfaction.

OPGK Software began as an internal department but now operates as a dedicated line of business serving international clients. The company's positioning straddles two distinct markets: spatial data infrastructure for government and municipalities (through its geodesy heritage), and general-purpose IT solutions for enterprises seeking process automation and digital transformation.

Services and capabilities

OPGK Software offers six main service categories. Mint Service Desk is an ITSM-certified ticket and request management system with multi-channel customer communication and operator routing. Service Desk solutions expand on this with customizable setups built around free and premium plugins for OTRS Community, designed for non-standard workflows in specific industries. The firm also develops plugins for OTRS Community—both free and premium modules—and will build dedicated customizations on request.

Web applications constitute bespoke development work: the firm describes these as scalable, secure applications built to customer specification for processes that off-the-shelf software doesn't cover. E-learning solutions comprise a browser-based training platform with content management, user engagement tracking, and competency verification.

IT outsourcing rounds out the offering—dedicated specialists assigned to manage infrastructure, reduce IT operational cost, and provide expert selection based on industry and project needs.

The firm also positions itself as the official CARTO partner in Poland, integrating its geodesy and spatial database expertise (EGiB, GESUT, BDOT500 databases) with CARTO's cloud-based spatial analytics platform. It markets this as a way for Polish municipalities and enterprises to adopt location-intelligence tools with local support and pre-built domain knowledge.

How they work

OPGK Software operates as part of OPGK Rzeszów S.A., a joint-stock company registered in the Commercial Court in Rzeszów (KRS 0000055072). The firm provides "professional services to clients all over the world," though the source material emphasizes Poland-based implementation and support, particularly for public administration and local government projects. Engagement appears flexible—the firm references both product licensing (Mint Service Desk, OTRS plugins) and bespoke project delivery (custom web applications, dedicated IT outsourcing staff). Specific pricing, contract minimums, or SLAs are not disclosed in the source material.

Team and credentials

The company employs 120+ staff. Leadership structure and founder names are not specified in available materials, though the website mentions a "management team" without detail. Certifications include ITSM compliance for Mint Service Desk. The firm holds Polish business registration (NIP 813-03-33-537, REGON 690034071) and maintains bank account details with PKO Bank Polski. No certifications such as ISO 27001, SOC 2, or GDPR attestations are mentioned. The website notes that the company uses Google Analytics and operates a whistleblower portal for internal reporting.

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Client Reviews

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5.0

2 third-party reviews

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Frequently Asked Questions

What does OPGK Software specialize in?
OPGK Software is the IT division of OPGK Rzeszów S.A. It provides service desk solutions (including Mint Service Desk, an ITSM-certified system), custom web applications, IT outsourcing, OTRS plugins, and e-learning platforms. The parent company also offers geodetic surveys and spatial database services.
Where is OPGK Software based?
OPGK Rzeszów S.A. is headquartered in Rzeszów, Poland (Geodetów 1, 35-328 Rzeszów). The IT division operates under the OPGK Software brand while remaining part of the parent company.
How large is OPGK Software's team?
OPGK Rzeszów S.A. has 120+ employees across all divisions. The source does not break out the headcount specific to the OPGK Software IT division.
What is OPGK Software's track record for delivery?
The company reports 97% of projects delivered on time and 98% client satisfaction. The parent company, OPGK Rzeszów, traces its history to 1959 and has consolidated four regional surveying firms over its history.
What technologies does OPGK Software work with?
The firm develops and customizes OTRS Community-based service desk solutions, builds custom web applications, integrates with CARTO for spatial analytics, and works with spatial databases including EGiB, GESUT, and BDOT500. Specific programming languages or frameworks are not mentioned.
Does OPGK Software have any partnership status or certifications?
OPGK Rzeszów is the official CARTO partner in Poland. Mint Service Desk is ITSM-certified. No ISO, SOC 2, GDPR, or other security certifications are mentioned in the source material.

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