Offshore Evolution Pvt Ltd

Offshore Evolution is an India-based CRM and ERP solutions provider founded to help organizations improve business operations and ROI through custom software. Based in Ahmedabad, Gujarat, the company has delivered 150+ projects to 70+ clients across the UK, EU, US, Canada, Australia, and India. The team works with clients on everything from CRM customization to complex integrations, hosting, and maintenance.

The company's core focus is SugarCRM and SuiteCRM development. Dipesh Patel appears to be a lead figure in client-facing work; multiple Upwork reviews cite him by name for his responsiveness and technical depth. One client, Vadrick Banks, notes that Dipesh's team expanded SugarCRM's capabilities through custom automations, specialized calculations, and formatted data exports—features that weren't available out of the box.

Services and capabilities

Offshore Evolution offers CRM and ERP implementation, customization, development, migration, integration, upgrades, hosting, and maintenance support. They also handle website and mobile application development, along with integrations that span multiple systems.

Industry expertise includes financial services, operations, insurance, water solutions, debt recovery, accounting, consultancies, hiring and recruitment, retail, and manufacturing. A representative project involved recreating and upgrading a PHP-based CRM application after a hosting provider's failed backup, then bringing it to the latest release version.

Technology-wise, they work with SugarCRM, SuiteCRM, PHP, MySQL, Linux, and WordPress. Mobile and ecommerce development are listed on their solutions page.

Notable work

Client testimonials point to specific technical outcomes. One client's CRM application went down due to a PHP upgrade and backup failure; Offshore Evolution rebuilt and updated it. Another client, Vadrick Banks, mentions implementing one-button automatic data retrieval across SugarCRM modules, custom calculations, and specialized data exports for third-party databases.

Emerson Bevilacqua has worked with Dipesh Patel on multiple projects over two years and recommends the firm for long-term contracts. The repeated emphasis on flexibility and responsiveness to changing requirements appears in multiple reviews.

How they work

The company is reachable via Upwork, phone (+91-942-699-9869, +1-213-533-2320), and email. Project engagement appears flexible—one client mentions moving from a project contract to a continued-work contract with a different team member (Asif) after closing an initial long-term engagement. The source does not specify pricing models, team composition, or formal SLAs.

Team and credentials

The company identifies Dipesh Patel and Asif as key personnel. Team size is not disclosed. No formal certifications (ISO, SOC 2, GDPR compliance, HIPAA) are mentioned in the source material. The firm does not list partner status with major platforms.