Neoistone

Neoistone Technologies LLP is a software and digital marketing agency based in India serving clients across the U.S. Founded over 7 years ago, the company operates as a full-service shop handling web development, mobile app creation, digital marketing, and hosting infrastructure. They claim to serve over 6,000 brands, though the website provides limited detail on team composition beyond naming ten staff members including founder John Borthwick (Owner/President), Aron Dusker (Project Manager), and Ben Sewell (Director of Operations). Google reviews consistently mention fast technical support response times and competitive pricing, with one reviewer praising their handling of "large applications" on their own datacenter with "90tb SSD, 128gb ram, 256 core processor" infrastructure.

Services and capabilities

Neoistone breaks its offering into six core areas. Mobile Application Development starts with user research, competitor analysis, and app store trend study before building. Web Development covers custom builds using HTML, CSS, JavaScript, and frameworks like Laravel and React, as well as WordPress sites. They also pitch WordPress Development as a faster-to-deploy alternative for blogs, business sites, and smaller eCommerce stores. Digital Marketing services include SEO, PPC, content marketing, and social media, positioned around audience research and funnel optimization. UI/UX Design focuses on behavior pattern analysis and design trend tracking. Ecommerce Development emphasizes conversion-rate optimization and sales-focused feature building. The company also offers brand strategy, reviews management, email marketing, and HubSpot CMS website builds.

Their stated process for both web and digital work follows three phases: Creative (ad design to capture attention), Targeting (finding and retargeting customers), and Optimization (funnel refinement for ROI). No pricing information appears on the public website; they offer free proposals and phone consultations instead.

How they work

Contact is primarily phone (+91-7981490056, toll-free in the U.S.) or email (support@neoistone.com). The website emphasizes "exceptionally fast" average hold time for technical support and describes customer communication as easy. No formal engagement model—fixed-price, retainer, or T&M—is stated on their site. They position themselves around understanding client business goals first, then making "all decisions with those goals in mind." The team includes project managers and operations oversight but no specifics on minimum contract length, team structure per engagement, or typical project timeline are disclosed.

Team and credentials

Neoistone names ten staff members across roles: John Borthwick (Owner/President), Aron Dusker (Project Manager), Ben Sewell (Director of Operations), Hope Anthony (Project Manager), David Tuche (Office Manager), Pav Borthwick (UI/UX Designer), John Steven (Lead Marketing Manager), Anna Kova (Paid Ads Specialist), Michel Valer (Senior Marketing Manager), and Rose Loysen (Senior Copywriter). They claim in-house talent with "a balanced mix of agency and enterprise experience with diverse backgrounds." The company holds no visible third-party certifications (ISO 27001, SOC 2, etc.) mentioned on their public site. Google reviews award them 5.0 stars based on 8 reviews, praising e-commerce app development, reliable hosting, design quality, security, and budget-friendly pricing. One 4-year-old review mentions team member Manikanta as "well talented."