Matrid Technologies

Matrid Technologies was founded in 2000 by Vivek Chagti, an eCommerce growth hacker with a background in commerce and computer science. Based in India, the company has delivered over 1,500 projects across healthcare, agriculture, supply chain, and eCommerce sectors. The team comprises 50+ professionals serving clients globally. Matrid positions itself as a full-stack technology partner, moving beyond pure development to handle operational work—data entry, warehouse management, catalog curation—alongside custom software. The founder has personally worked on 100+ projects.

Services and capabilities

Matrid's service menu breaks into four pillars. Custom Software Development covers web applications (.NET, ASP.NET Core, PHP/Laravel, React.js, Vue.js, Node.js), native and cross-platform mobile (iOS, Android, React Native, Xamarin), and enterprise systems including ERP, database design, API development, legacy modernization, and cloud-native builds.

eCommerce Management is operationally focused: product data entry and image processing, inventory tracking across multiple locations, order processing and fulfillment, warehouse coordination, and platform setup with payment gateway integration. This service explicitly targets the grunt work of running an online store—SKU management, description writing, supplier coordination, returns handling.

Business Process Services covers high-volume data entry, data validation and cleanup, document digitization, catalog creation and bulk uploads, and supply chain support including vendor communication and purchase order processing.

eCommerce Growth Strategy, led by founder Chagti, bundles conversion rate optimization (A/B testing, checkout optimization, landing page work), analytics setup with custom dashboards, and marketing automation (email sequences, cart abandonment recovery, customer segmentation).

Notable work

Matrid names four substantial case studies. Nephrodoc, a healthcare management system for nephrology departments, handles patient tracking, dialysis session management, kidney transplant coordination, and medical records in compliance with HIPAA and EMR integration. The company reports 100% data accuracy, 50% time savings, and 24/7 system availability. Built on .NET Framework and SQL Server.

An Integrated Farm Management Solution for a US-based operation unified crop planning, equipment scheduling, inventory, and financial reporting into a single platform. Delivered 40% efficiency gain with real-time data access and mobile field access.

A Supply Chain Management System for logistics reduced processing time by 60%, provided multi-location inventory control, and 100% visibility. The platform handles demand planning, supplier management, procurement automation, and logistics tracking.

24hrs Deals Mobile Commerce Platform helped a mobile devices startup scale to market leader status, achieving 10x traffic growth and 99.9% uptime. The company built the iOS/Android application, secured payment processing, and optimized backend infrastructure for flash sales.

How they work

Matrid describes itself as a "dedicated partnership" model serving clients globally. The website does not specify minimum contract length, hourly rates, project minimums, or formal SLAs. The founder's visible involvement in growth strategy work and case studies suggests a hands-on engagement style, though the typical cadence (weekly syncs, monthly reviews, etc.) is not documented. With 50+ team members, the company appears positioned for sustained, multi-project client relationships rather than individual contractor-style arrangements.

Team and credentials

Vivek Chagti, founder and CEO, holds a Bachelor of Commerce from Panjab University and post-graduation in Computer Science from APTECH Computer Education (1997–1999). He has 26 years of IT consultancy experience. The company employs 50+ professionals but does not list formal ISO certifications, SOC 2, GDPR compliance statements, or partner badges (AWS, Google Cloud, Microsoft, etc.). No Clutch, G2, or third-party review ratings are mentioned. English proficiency and team language capabilities are not stated.