Master Software Solutions

Master Software Solutions is an India-based software development and consulting firm founded in 2012. The company has 90+ professionals on staff and claims to have served over 800 clients across 40 countries. They position themselves as a generalist shop, offering ERP consulting, AI agent development, custom application work, and cloud managed services across a wide range of industries including retail, manufacturing, logistics, e-commerce, healthcare, and food and beverage.

Services and capabilities

The company's service portfolio clusters around five main areas. Business Process Automation includes AI agent development (using LLMs and NLP), robotic process automation (RPA) consulting, and general workflow automation. They position AI agents as tools to collect data, analyze it, and make autonomous decisions.

Digital Transformation Services focus on ERP, CRM, and data analytics. On the ERP side, they offer consulting, customization, integration, development, and migration services. They work with Odoo (as an Odoo Ready Partner), Microsoft 365 Business Central, and TrakOp. Their ERP solutions cover supply chain management, accounting and financial management, workflow automation, and business intelligence and analytics.

Sales and Digital Commerce spans e-commerce store development, mobile commerce app development, ERP-to-e-commerce integration, and POS system integration. They describe themselves as "a leading e-commerce solution provider."

Custom Application Development includes MVP development for startups, CMS development (described as dynamic and SEO-friendly), application integration, and video conferencing app development. They follow an agile process.

Cloud Managed Services cover Azure, AWS (where they are AWS-certified), and Google Cloud. Services include infrastructure management, monitoring, scaling, and DevOps consulting. They frame this as handling "system updates, monitoring, and support tasks" so clients can focus on growth.

They are also listed as consulting partners for Odoo, HubSpot, Microsoft, and Salesforce.

Notable work

Three client projects are named on their site:

RealTime Audio — a Zoom-like application for musicians to collaborate, record sessions, and stream live performances across different locations.

Norsk Global — a global logistics company specializing in last-mile deliveries. Master Software Solutions integrated Salesforce marketing modules for ticketing.

TRMC (Taylor Robinson Music Company) — an online marketplace where students find and book private music lessons. The platform handles scheduling and payment.

No measurable outcomes (cost savings, time reductions, revenue impact) are disclosed for any project.

How they work

The source does not detail engagement model, contract terms, pricing, team structure, or communication cadence. The site repeatedly invites prospects to "book a free initial consultation" but provides no information on how projects are staffed, whether they offer fixed-price or time-and-materials engagement, or typical project duration and cost ranges.

Team and credentials

Master Software Solutions was founded in 2012 and has 90+ employees. No founder names are provided. They hold AWS partner certification and are listed as Odoo Ready Partners, HubSpot consulting partners, Microsoft consulting partners, and Salesforce consulting partners. No ISO, SOC 2, GDPR, or HIPAA certifications are mentioned. No Clutch, G2, or other third-party review ratings are cited.