MAKSOF GLOBAL LTD

MAKSOF is a London-based firm that builds and deploys AI agents to automate business workflows. Rather than offering traditional development services, the company positions itself as a replacement for hiring teams—deploying specialized bots that work 24/7 across customer support, sales, content creation, video production, and operations. They've deployed 15+ agents across 50+ clients, completing 200+ projects, using Google Cloud AI (Vertex AI, Gemini LLM) as their primary platform. The company operates with offices in London and Riyadh, and while no founding year is public, their pitch is explicit: reduce headcount, run operations on autopilot.

Services and capabilities

MAKSOF's main offering is categorized AI agents for specific business functions. They build customer support agents that handle chat, email, WhatsApp, and voice inquiries—their demo shows a support agent handling 247 chats/hour with 96% CSAT, while a voice agent resolved 1,842 calls in a single day at 98% resolution rate. Sales agents focus on conversion optimization. Content and research agents automate blog writing, SEO, and market intelligence. Video and media agents generate product commercials, social media reels, and explainer videos from minimal input (their SaaS example went from brief to finished video in under 10 minutes). Marketing agents auto-post to social channels and manage campaigns. Operations agents streamline internal workflows. Data and analytics agents extract insights from company information. Document processing agents extract and organize unstructured files. E-commerce agents optimize product listings and customer journey. They also offer knowledge base agents for instant company data access and custom industry agents for sector-specific problems.

Their tech stack spans Google Cloud AI services (Vertex AI, Gemini LLM, Agent Builder, Document AI, Vision AI, Speech-to-Text, Text-to-Speech, Vertex AI Search, BigQuery ML) alongside OpenAI's API and Claude AI. For frontend and backend, they use Next.js, Nuxt.js, React, Vue, Angular, Node.js, Express, NestJS, Python, PHP, Laravel, and TypeScript. They deploy on Vercel and AWS, store data in MongoDB, PostgreSQL, and MySQL, and integrate payment processors like Stripe. They also work with LangChain, AutoGPT, Strapi, Sanity, Contentful, Firebase, Docker, Kubernetes, React Native, Expo, and Flutter.

Notable work

MAKSOF publishes examples of AI-generated outputs: a product commercial for e-commerce created entirely by their video agent with zero human editing; an Instagram reel for an e-commerce store launch with automated script, voiceover, and editing; an SaaS explainer video generated from a product brief; a brand story video for a healthcare startup; a fully automated product demo for a tech company with screen capture and narration; multiple ad variants for a real estate developer's campaign; and a corporate training module delivered in 24 hours. These are claimed as "zero human effort" outputs. While client names aren't disclosed, the industries represented—e-commerce, SaaS, healthcare, tech, real estate, and corporate training—suggest early adoption among digital-native and service-heavy verticals.

How they work

MAKSOF uses a three-step process: first, discovery of business needs and workflow analysis; second, configuration and deployment of tailored agents with no hiring or training overhead; third, ongoing monitoring, scaling, and optimization. The company offers a free consultation to discuss projects. They respond to inquiries within 24 hours and operate offices in London and Saudi Arabia with named project managers (Abdullah Al Faifi in Riyadh and M. Ashar Khalid in London) available for booking. No pricing is published on the site, nor is a standard engagement model (fixed-price, time-and-materials, retainers) explicitly stated.

Team and credentials

No founding year, founder names, or overall team size is disclosed. Two project managers are named and based in London and Riyadh. No certifications (ISO, SOC 2, GDPR compliance) are mentioned. No Clutch, G2, or other third-party ratings are visible. The company claims partnership with Google Cloud (using multiple Vertex AI and Gemini services) but no formal partner badge or tier designation is stated.