LTS Group

LTS Group is a Hanoi-based IT outsourcing firm founded in 2016 as LQA, a quality assurance company. It has since expanded into a holding with five entities spanning software development, testing, digital process outsourcing, and HR services. The company operates from headquarters in Hanoi and regional offices in Tokyo, Chantilly (Virginia), and Seoul, serving 60+ clients across 10 countries. LTS Group reports 97% client satisfaction, 275 completed projects, and staff fluent in clients' primary languages—a deliberate departure from the standard English-only offshore model.

Services and capabilities

LTS Group's main offerings are software development, software testing, and digital BPO. Under software development, the firm builds web applications, mobile apps (iOS and Android), blockchain solutions, and handles maintenance and upgrades post-launch. For testing, the company provides manual and automation testing across web, mobile, and software projects; it claims the top-ranked testing service in Vietnam. The digital BPO division handles data digitization, robotic process automation (RPA), and annotation work.

The development team works with Node.js, React.js, React Native, Java, Python, Go, Rust, PHP, .NET, GraphQL, Ruby on Rails, Kotlin, Swift, Firebase, Shopify, and blockchain platforms. On the front-end side, the firm uses AngularJS and Vue.js. Back-end work spans Java, PHP, Python, .NET, Node.js, Go, and C#. The company serves six industries: eCommerce, education, automotive, construction, healthcare, and banking/finance.

On engagement, LTS Group offers three models. Project-based work suits solid requirements and fixed budgets. Time & Material (T&M) engagements start with basic specs and flex over time, with developers handpicked from a standing pool. Dedicated Team arrangements give clients full control over staffing, scope, and team size for long-term projects. The company also operates LTS Edu, an in-house IT academy, and ManNet, an HR solutions arm.

Notable work

Concrete deliverables from the source include a fashion eCommerce website for a Vietnam retailer, an online marketplace with mobile money and credit card integration, and a blockchain-based employee reward system (stablecoins and point accumulation). Educational projects span an online student portal for a U.S. institution and a mobile school management system in Vietnam. Construction includes a drone monitoring and resource management system for a Japanese firm. Healthcare covers a telehealth platform for a Japanese provider and an e-doctor app in Vietnam. Financial work includes a P2P lending app and two cryptocurrency exchanges—a centralized exchange (CEX) supporting spot, margin, and futures trading, and a decentralized exchange (DEX) with HD wallet and swap. Manufacturing spans vehicle annotation and an AVN test center for a Korean electronics company. A testimonial from Katsunori Kurata, CEO of SQC Inc., notes the team's engagement and consistency in meeting quality standards.

How they work

LTS Group's development workflow begins with planning and requirement analysis, followed by design, development, testing, deployment, and post-launch upgrades. The firm guarantees timeline delivery through rapid team setup and streamlined communication. All engineers are fluent in the client's primary language. Security includes NDA agreements before knowledge transfer and stated best practices during development. The company mentions CCTV, biometric scanners, GDPR compliance, and private offshore development centers (ODCs) for clients requiring isolation. No per-hour rates are published; pricing depends on engagement model and scope.

Team and credentials

Co-founder and COO Nguyen Hoang Hai and founder/CEO Phung Thanh Xuan lead the operation. The firm does not disclose total headcount in the source. LTS Group won Vietnam's Top 10 ICT Companies Award in digital BPO for three consecutive years (2023, 2024, 2025). The source cites security measures (NDA, GDPR) but does not mention ISO 27001, SOC 2, or other third-party certifications. The company operates across Japan, US, South Korea, and Vietnam, and all 100% of engineers are stated to be fluent in the client's language.