Liven

Liven Tecnologia is a Brazilian software development firm specializing in custom software, digital platform integration, and AI applications. Based in Brazil, the company works across industries including telecommunications, fintech, healthcare, education, and retail, delivering solutions that range from proof-of-concept AI implementations to production platforms serving hundreds of thousands of users. Their portfolio demonstrates depth in both traditional software engineering and emerging AI/automation technologies.

The company's approach centers on the Liven Framework, which they describe as providing visibility into project evolution, efficiency gains, and knowledge transfer. An NPS of 93 suggests strong client satisfaction, though the source does not specify team size or founding year.

Services and capabilities

Liven's service offerings span digital transformation, platform development, and AI engineering. On the digital transformation side, they handle strategic alignment and full digitalization. They build web and mobile platforms, cloud architectures, and data infrastructure. They also specialize in custom AI agents—both autonomous agents for business efficiency and conversational agents designed to generate revenue through humanized interactions.

Beyond platforms, Liven works in data engineering, analytics, Internet of Things, robotic process automation (RPA), optical character recognition (OCR), and system integration. Their AI Engineering service combines software engineering, data engineering, and data science to design intelligent applications. Product Discovery—validating ideas and uncovering solutions to specific challenges—appears to be a entry point for longer engagements.

Technologies in their stack include Zendesk (ticketing and AI integration), Power BI (embedded analytics), Azure Active Directory, n8n (workflow automation), and various cloud platforms. They have built solutions involving IoT platforms, SMS infrastructure for 5G, and healthcare management systems.

Notable work

Padtec, a Brazilian telecom equipment manufacturer founded in 2001, engaged Liven to optimize technical support. Padtec faced fragmentation of knowledge across multiple sources—spreadsheets, SharePoint, ticket histories—forcing support teams to consult experienced staff repeatedly. Liven built a generative AI proof-of-concept integrated into Zendesk that automatically summarizes ticket histories and suggests responses, with a parallel web application and chat interface supporting Portuguese and Spanish. The solution included a "living knowledge base" organized by content type and audience, continuously fed by successful support interactions. Liven did not disclose specific outcome metrics beyond noting "reduction of response time" and "resolution speed."

Grupo Poliedro, an education system serving over 220,000 students across 700+ affiliated schools, needed a proprietary socio-emotional education platform. Liven led a structured discovery phase with workshops across pedagogy, sales, and innovation teams, mapping priorities for students, teachers, and families. The resulting Conviver e Integrar platform launched with educator training trails, student digital portfolios, self-assessments, parent reports, and multimedia content aligned to BNCC (Brazil's national curriculum standards). The platform is now in active classroom use.

Ubyfol, a multinational agribusiness firm, required a secure, cost-controlled interface for Power BI dashboards with different permission levels. Liven built a web portal with embedded Power BI, integrated to Ubyfol's Active Directory, with auto-scaling infrastructure. The MVP was functional in five days, and the company achieved an "80% reduction in licensing costs" through dynamic activation and deactivation of the embedded instance.

Other named projects show breadth: Olga Ri (food delivery/restaurant payments), reduced payment failures by "80%"; an unnamed security management systems firm cut support calls "30%" via generative AI; Trópico received a 5G SMS platform at speed; Data Privacy Brasil modernized data access to real-time delivery; CISA transformed health data management; Birdie built a web platform converting consumer sentiment into brand strategy insights; Virgola created a mobile and web platform for car price negotiation; Brain4Care shipped an FDA-, ANVISA-, and App Store-approved health app with "approximately half a million reals" saved in development and maintenance; Bikelink shipped IoT bike security integration; and a retail client automated fiscal processes end-to-end (purchase orders through SEFAZ tax authority integration to DANFE invoice generation).

How they work

Engagement typically begins with discovery—Liven runs workshops and validation sessions to define scope and strategy before committing to development. For mature projects, they work in sprints with defined deliverables. The Ubyfol case shows they can deliver an MVP in five days with refinements in a subsequent week, suggesting rapid iteration cycles. Communication and knowledge transfer are embedded in their Framework, though specific cadence (weekly standups, etc.) is not detailed in the source. Pricing is not mentioned.

Team and credentials

No founder names, team size, office locations, or formal certifications (ISO, SOC 2, GDPR compliance) are disclosed in the source. The company has written on trends in SaaS, n8n automation, and BI/AI integration, indicating some thought leadership presence, but no awards, Clutch ratings, or partner statuses (AWS, Microsoft, Shopify) are mentioned.