ITWorx
Technologies
Services
Notable Clients
ITWorx was founded in 1994 and operates from Egypt with four global offices. The company employs over 400 people and serves Fortune 100 companies and government entities across North America, Europe, the GCC, and Saudi Arabia. Its focus is on digital transformation, AI, and cloud services, delivered through a mix of custom development, enterprise platforms, and proprietary accelerators.
Services and capabilities
ITWorx organizes its offerings across five main categories. Software Development covers applications development, content management, UX design, and mobile solutions. Data & AI includes advanced analytics, chatbots, machine learning, generative AI, and data engineering. Enterprise Platforms focuses on Dynamics 365 and Power Platform implementations, enterprise architecture, and business process automation. IT Infrastructure spans cloud services, advanced infrastructure, data estate management, and cybersecurity. Operational Excellence covers PMO, automated testing, DevOps, and DevSecOps.
The company has built a collection of accelerators—pre-built solutions intended to speed time to market. These include Cloud Assessment (for evaluating and optimizing cloud infrastructure), Intelligent Accounts Payable, GeoGPT, an AI Accelerator for organizational readiness, DoZen (described as a personalized digital workplace hub), and Workwise AI (a generative AI work companion deployable in under 90 days).
How they work
ITWorx adopts Agile and Scaled Agile Framework (SAFe) methodologies to manage shifting requirements and deliver value incrementally. The company emphasizes timely delivery against agreed milestones, quality assurance via industry best practices and strict testing, and close customer engagement across relevant departments. With four global offices, it aims to provide localized engagement while maintaining consistency.
Team and credentials
The leadership team includes Asser Ezzo (CEO), Ramy Seoudi (CFO), Nermine Ghonima (Executive Director, Services), and specialists in infrastructure, R&D, cloud, and operational excellence. ITWorx holds ISO 9001 (since 2008), CMMI Level 3 (since 2005), ISO 27001 (since 2019), and CMMC (US DoD standard) certifications. It also maintains EcoVadis Silver certification for sustainability and GDPR compliance. The company reports winning more than 35 awards across multiple disciplines.
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