ITSense Inc

ITSense was founded in 2014 as an AI engine for government open data and has spent twelve years building mission-critical software across the Americas. The company operates from two main hubs: SoHo, New York (US headquarters since 2022, handling product strategy and enterprise relationships) and Bogotá, Colombia (engineering hub where 95% of the team works). They've shipped 700+ projects across 15 industries with a 4% voluntary attrition rate—significantly lower than the Colombian tech industry average of 20%+. ITSense positions itself as an "AIFirstCompany" where every engineer is paired with AI agents (Claude, OpenAI, Gemini, Cohere, or Meta models) from day one, not as an afterthought.

Services and capabilities

ITSense organizes its work across three pillars. The first is AI-native engineering: custom software, platforms, APIs, and integrations built on React, Angular, .NET Core, Java, Node, and Python, deployed on AWS, Azure, or Google Cloud. They handle product and platform development, legacy-to-cloud migration with DevSecOps pipelines, and integration with banking cores, ERPs, and CRMs. The second pillar is AI-powered solutions—agents and orchestration using MCP and Claude Cowork; computer vision and OCR (they achieved 97% precision on flight manifests at OPAIN); and ML for fraud detection, risk scoring, and predictive analytics. The third is signature products, most notably ANALYZER, an AML/CFT (anti-money laundering and counter-financing of terrorism) decision engine that runs in a regional Financial Intelligence Unit and has mitigated 1,800+ fraud cases, reduced analyst investigation time by 90%, and improved effectiveness by 80%.

The company works through specialized cross-functional cells organized by industry. The flagship Bank & Finance AI cell has shipped 500 projects with 95%+ SLA compliance and is aware of BSA/AML requirements, NYDFS standards, and SFC Circular 007 (LATAM banking compliance). Other cells serve public sector, aviation and infrastructure, retail and consumer, mobility and transport, and higher education. Each cell inherits ITSense's core methodology but adds domain-specific expertise.

Notable work

OPAIN, South America's leading international airport, runs ITSense systems for end-to-end flight settlement with 97% OCR precision and fully automated settlement processing. A challenger bank scaled its advisor network from 20 to 2,000 people with ITSense software handling approximately $3.5 million USD in annual disbursements and less than 1% support ticket volume. A top-3 LATAM retailer uses ITSense ML models for loss prevention, achieving 97% predictive precision on 10+ years of historical data. The Regional Financial Intelligence Unit runs ANALYZER and has used it to mitigate 1,800+ fraud cases while saving 90% of analyst investigation time. Vertikal, an NFT-athletes B2B platform, was ITSense's first US client in 2022. Universities including Areandina and San Martín University run ITSense academic platforms with 24/7 AI tutors, dropout-risk analytics, and regulator-integrated registrar systems. The company also serves a national funeral-services leader with an AI-native back office and supports 60+ financial cooperatives with transactional cores, loan origination, and AI agents available 24/7.

How they work

ITSense offers four engagement models. Discovery Sprint is a two-week fixed-price engagement with a small team tackling a defined problem and delivering a working prototype—the company retains IP rights, and clients keep the prototype and learnings whether they continue or not. Project Outsourcing assigns a dedicated cell to manage end-to-end delivery with fixed scope and weekly delivery cycles, used by OPAIN, the challenger bank, and the FIU. Staff Augmentation provides senior engineers, architects, DevSecOps specialists, and data scientists paired with Claude Code, managed by the client on a monthly flex basis. Consulting and Hours Bucket covers strategic advisory, architecture review, technical due diligence, and AI audits with pre-paid hours and no annual commitment. All engagements run on the ITSense Method, a five-phase delivery process (Sense, Shape, Forge, Prove, Operate) organized into weekly loops with what the company calls a Human Oversight Protocol—AI proposes, humans decide on irreversible actions.

Team and credentials

Founded in 2014 by engineers whose names are not disclosed in the source material, ITSense has grown to a team size not explicitly stated but implied to be 51-200 based on references to "senior engineers, architects, data scientists, DevSecOps, UX/UI designers" in Bogotá plus product and enterprise staff in New York. The company is SOC 2-aware and NYDFS-ready for banking work, and follows SFC Circular 007 compliance for LATAM financial services. It holds Clutch verified reviews (2025) and ProColombia Country Brand recognition (2023) as a representative Colombian tech-export company. The company is a Fedesoft member (Colombian software federation, since 2021) and highlights 4% voluntary attrition as a cultural metric. Team members speak Spanish and English with no stated language gaps for US enterprise engagement.