IT Lab Solutions Limited

IT Lab Solutions Limited is a Bangladesh-based IT company founded in 2011 and headquartered in Sylhet. The company has a team of roughly 100 people and counts over 500 customers across multiple verticals. Its output consists of 15+ proprietary solutions spanning education management, retail, finance, and healthcare. The team includes six global partners (bKash, Nagad, Rocket, Tap, Grameenphone, Robi) and ten local partners, suggesting integration work around payment and telecom rails.

Services and capabilities

IT Lab Solutions builds and deploys four named product lines. Pathshala is a digital learning platform covering online admission, student data management, attendance, exams, results, accounts, and mobile payment collection for schools and colleges. Dokani is a retail management system for inventory, sales, and customer data in small and medium retail. 3S Manager handles instalment payment tracking and financial scheduling. KanBird CRM is a customer relationship tool for sales, marketing, and support functions.

Beyond these products, the company offers website development (particularly e-commerce sites for domestic and international reach) and hospital management software called iHospital. The hospital product targets operational efficiency and workflow automation in clinical settings. Website and e-commerce work supports 24/7 online sales, local payment integration (debit/credit card acceptance), and service-charge collection. The company emphasizes speed optimization, customization, and regular security updates across its offerings.

Notable work

IT Lab Solutions' healthcare clients include Noorjahan Hospital Ltd, Arogya Poly Clinic (Sylhet), Healthcare Hospital and Trauma Centre, Surma Valley Hospital, Lions Children Hospital, Jalalabad Rotary Hospital (Sylhet), Alpha Poly Clinic (Beanibazar), Central Medicare Services (Beanibazar), General Private Hospital (Moulovibazar), and Community Based Medical College Hospital Bangladesh (Mymensingh). Website and e-commerce deployments span North East Medical Hospital, Hotel Apon Place, Jagannathpur Govt. Degree College, Sylhet Zilla Press Club, and smaller merchants like Esha Online Shop. The company also works with government and educational institutions, including the Institute of Development Affairs (IDEA).

How they work

IT Lab Solutions operates from a single office at 159 Anabil, Dhopadighirpar Jail Road, Sylhet. The company can be reached at itlslhelpdesk@gmail.com or +880 1842 485 222. No explicit pricing model or detailed engagement structure (fixed-price vs. time-and-materials) is described on the public website. The organization includes dedicated roles for acquisition, support, sales, and operations, suggesting a mix of project delivery and managed support.

Team and credentials

IT Lab Solutions is led by Chairman Niranjan Dey and Chief Executive Officer Debraj Chowdhury. Senior technical staff include Debojyoty Chowdhury (Sr. Software Engineer & Analyst), Mridul Kanti Bhattacharjee (Sr. Web Application Developer), and Md. Emrul Hasan (Sr. Software Engineer). The broader roster includes junior developers, interns, sales and service managers across multiple territories, and a customer support team. No certifications (ISO 27001, SOC 2, GDPR compliance) are mentioned in the source. The company periodically conducts seminars at local technical universities (Sylhet International University, RTM Al Kabir Technical University) on industrial IT expectations and sector standards.