Intertec International

Intertec International was founded in 2002 in Phoenix, Arizona by Rickard Hedeby (CEO) and key executives. The company operates nearshore delivery centers in Costa Rica (San Jose), Colombia (Medellin), and Mexico (Mexico City), positioning itself as a U.S.-aligned alternative to onshore development. In 2023, FPT Software acquired majority interest in Intertec, giving the company access to FPT's 37,000-person global workforce and nearly $1.6 billion in annual revenue. Intertec serves companies across the U.S., Latin America, and Europe, claiming 30%+ cost savings versus similar U.S.-based services.

Services and capabilities

Intertec's core offerings span custom software engineering, cloud solutions, infrastructure management, test engineering and quality assurance, project management, business analysis, and content management. The company emphasizes a client-oriented approach to QA, with engineers focused on requirements gathering and test plan development. For cloud work, they handle on-premise-to-cloud migrations, server transfers between providers, and mobile device management deployments.

Intertec is a certified Microsoft partner and operates a SharePoint Center of Excellence, with documented experience in banking, insurance, and manufacturing. They also provide SAP services, including architecture, implementation, and maintenance of SAP Ariba, Hybris, and Concur. The company offers Microsoft Intune and MDM solutions as a managed service, targeting organizations that lack the in-house IT capacity or cloud knowledge to run these systems. Their delivery models include outsourcing, managed services, co-managed services, and professional services.

The company's technical team includes analysts, developers, database administrators, architects, and UX designers. Staff are Agile and Scrum certified.

How they work

Intertec operates under flexible engagement models designed to align with client organizational structure and processes. The company maintains executive leadership across its geography: Rickard Hedeby (CEO), AJ Falco (COO), Frederid Palacios (CTO), and Kent Feuerhelm (EVP, General Counsel). Management teams in Costa Rica and Colombia oversee local delivery, with directors and managers embedded across the operating centers. The source does not specify minimum project sizes, contract lengths, or hourly rates. Pricing is mentioned only as a 30%+ cost advantage relative to U.S.-based providers.

Team and credentials

Intertec holds ISO 27001 certification (implemented 2020–2022) and is a certified Microsoft partner. The company operates as part of FPT Corporation, which has served over 1,000 customers globally, including 85 Fortune Global 500 companies in aerospace, automotive, banking, finance, logistics, and transportation. Team size is not disclosed in the source. Agile and Scrum certification is mentioned for engineering resources.