Indus Net Technologies Ltd.

Indus Net Technologies (INT Global) is a India-based digital services firm with 28+ years in the market. The company operates across multiple geographies—Canada, India, the United States, the United Kingdom, Poland, and Singapore—serving banking, insurance, life sciences, retail, and manufacturing clients. Founder and CEO Abhishek Rungta leads the operation, which combines design, data, cloud, security, and marketing capabilities under one roof. The firm positions itself around seven core service areas: customer experience, digital engineering, AI and analytics, cloud and DevOps, cybersecurity, managed services, and integrated digital marketing.

Services and capabilities

INT Global's service lineup spans full-stack digital transformation. In customer experience, the firm handles UI/UX design, website redesign, CMS implementation (Drupal, WordPress), customer and channel portals, and CRM systems. The company uses a user-research-driven approach with Figma-centric design delivery, accessibility compliance (WCAG 2.1, GDPR, HIPAA), and what it calls "speed-to-value"—shipping MVPs in weeks.

Digital engineering covers product engineering, custom app development, legacy modernisation, business process management, and QA/QC. The firm also offers AI and analytics services: advanced analytics, data lakes, business intelligence, generative AI, AI chatbots, computer vision, and agentic AI. In cloud and DevOps, INT Global provides intelligent infrastructure management, performance optimization, cloud migration consulting, and AWS services. The cybersecurity practice includes audits, penetration testing, SOC/threat management, governance and compliance (GRC), and managed security services. Managed services are available in flexible, dedicated, managed-dedicated, and fixed-bid models. A separate integrated digital marketing arm handles full-funnel campaigns, media planning, and KPI visibility.

The company works with Microsoft, AWS, Google Cloud, Strapi, Odoo, Zoho, Meta, and Google as technology partners. It has built products including Breeze, Mobilearn, Origin Insurance, Video Banking, and INT VYOM.

Notable work

INT Global's case studies show specific outcomes. For SBIG (a rural insurance platform), the firm built multilingual, offline-ready portals digitizing claims and agent journeys, resulting in a "62% fewer support requests" and "3x rise in claim tracker adoption." For DCB Bank, it transformed an outdated website into a responsive, accessibility-compliant platform, achieving a "70% improvement in mobile usability score" and a "40% drop in bounce rate on key service pages."

Bandhan Bank saw 3000+ users onboarded onto INT Global's Digital Note Approval System (DNAS), with a "74% improvement in user satisfaction scores." Equitas Small Finance Bank upgraded its API management framework with WSO2 API Manager via INT Global, achieving a "58% increase in API usage" and a "15% boost in customer satisfaction scores."

Other named clients include Ageas Insurance (CTO Malcolm McLean noted the firm helped transform a barely functional product into one used by thousands across hundreds of sites), Cashpoint (a decade-long partnership), Bajaj Allianz Life Insurance Company, IndusInd Bank, Cipla (cited flexible engagement models), and Somax Inc. The firm also completed MIS report automation for Bajaj Allianz that "drastically reduced the time required for the generation of the reports with minimal / no manual intervention."

How they work

INT Global offers flexible engagement models: fixed-bid, dedicated teams, managed-dedicated, and on-demand ("Flexi"). The firm emphasizes a consultative, analytics-driven approach. On customer experience projects specifically, one client (Rinkesh Shah, Cipla) noted the "very flexible model" allowed them to "onboard any skill sets that were required," spanning content management, CMS/Drupal, server administration, and security. The company supports 24x7 managed services and positions itself around "continuous design optimization" with feedback loops and analytics-informed improvements. Engagement spans design thinking and user research through engineering delivery and ongoing support.

Team and credentials

The firm has 28+ years of operating history and identifies as having multiple "solution experts" and "worldwide happy clients," though exact headcount is not disclosed in the source material. Founder and CEO Abhishek Rungta is named. INT Global holds partnerships with Microsoft, AWS, and Google Cloud; works with Zoho and Salesforce for CRM; and lists recognition from industry bodies (specific certifications and awards are mentioned on the careers and awards pages but not detailed in the provided source). The company has a global footprint across six countries and publishes regular insights on insurance, AI/MI, and cloud topics.