iLabs

iLabs is a Warsaw-based software house founded over 14 years ago, focused almost entirely on e-commerce. The company has delivered more than 350 projects for clients across Poland, Romania, Italy, the UK, and the Czech Republic. While team size isn't explicitly stated, the operation appears mid-sized, with enough capacity to handle enterprise support across multiple time zones and maintain a technical support function that resolves ~80% of requests within 24 hours.

The company positions itself as a specialist in WooCommerce and WordPress ecosystems, but also works with Shopify, PrestaShop, and Sylius. Beyond store builds, iLabs develops custom plugins, API integrations, and web applications. The work spans e-commerce optimization (CRO, UX, SEO, performance tuning), data migration, design system development, and process automation.

Services and capabilities

iLabs offers a modular service menu rather than rigid packages. E-commerce and WooCommerce work includes modern stores on Enterprise-class CMS platforms. They build, maintain, and integrate plugins for WordPress, WooCommerce, Shopify, and PrestaShop—ranging from logistics integrations to conversion-boosting widgets. API integrations connect e-commerce platforms with third-party tools like OTOMOTO, wFirma, and DHL, typically aimed at streamlining team workflows or customer purchasing.

Web application services cover design, prototyping, deployment, and ongoing maintenance. Enterprise technical support focuses on stability, security updates, and continuous development, with the stated 80% within-24-hour resolution metric. Store optimization work addresses conversion rate optimization, user experience, SEO, and server performance. Data migrations to WordPress and WooCommerce are positioned as "fully safe with no data loss." The company also offers graphic design and design system development, and bundles marketing services (Google Ads, Meta Ads, SEO) under a separate digital agency arm within the iLabs Group.

Automation services span marketing, customer support, sales, internal processes, and e-commerce workflows. The plugin they've developed themselves—a modular WooCommerce widget tool—is free and installable immediately, designed to increase conversion without heavy configuration.

How they work

iLabs serves five countries and adjusts solutions to local market needs. Support is available via phone (+48 514 416 207), email, and messenger. Free initial consultation is offered for prospective projects. The technical stack includes PHP, MySQL, React, Vue.js, TypeScript, and Node.js. Frameworks used are Symfony, Laravel, and Tailwind CSS. Design work happens in Figma, Adobe XD, Illustrator, and Photoshop. The company positions this mix as allowing "full development freedom" while maintaining speed, security, and scalability.

Client testimonials highlight proactive problem-solving and the ability to understand requirements quickly—one client noted iLabs suggested improvements beyond scope. Engagement appears to be project-based with ongoing support as an option, though specific pricing models (fixed, T&M, retainer) are not disclosed in the source.

Team and credentials

No founder names, formal certifications (ISO, SOC 2), or partner badges (AWS, Google Cloud, Shopify Plus) are mentioned in the source. iLabs holds official partnership status as a Technology Partner of the Polish Squash Association. The company maintains a 5/5 rating on Clutch but review count is not specified. Bilingual content (Polish and English) suggests English-capable teams, though no specific language proficiency levels are stated.