HumanX

HumanX is a design and technology consultancy based in Bangalore, India that works with global product teams and CXOs on digital transformation across fintech, healthtech, edtech, and consumer brands. The firm positions itself as solving a specific problem: designing behavior change into products and platforms that work at scale. Their client list includes Amazon (MiniTV, D2C platform), Prudential, JLL Tech, DBS Bank, SBI Mutual Funds, CNBC TV18, Pearson, and Coca-Cola, with work spanning product design, technology architecture, and brand strategy.

The company's portfolio suggests they move between strategic design consultation and hands-on execution. A Bengaluru International Airport project involved rethinking airport operations as a "super app" to reduce passenger anxiety while opening revenue opportunities. For Seclore, they diagnosed a security adoption problem (enterprises want compliance but employees face friction) and built a framework to reduce friction in critical use cases. Fox Star Studios saw a 3x improvement in time spent on an AR experience HumanX designed. These projects hint at outcome-driven work rather than pure design-for-design's-sake.

Services and capabilities

HumanX structures its offering into three pillars: design, technology, and brand. Under design, they offer UX/UI design, design systems, design sprints, design thinking workshops, and minimum viable product (MVP) work. The technology side covers mobile app development (React), web development, CMS development, and BI dashboards. Brand work includes contemporary brand design and what they call "digital narratives"—AR experiences, interactive websites, and data storytelling.

Across domain expertise, they've built specific competencies. In fintech, they work on robo advisory tools, wealth management dashboards, insurance aggregators, and investor portals. Healthtech projects span digital therapeutics, chronic care management, patient onboarding, wearable apps, and mental health platforms. Edtech work includes learning management systems, remote learning platforms, assessment tools, and vocational training apps.

They also operate under two engagement models: dedicated team (fixed resources per month as a team extension) and fixed-scope projects (clear deliverables, fixed fee). The firm works across timezones and emphasizes outcome orientation, claiming their teams are "handpicked for high outcome orientation and agile way of working." Client feedback notes they "hit the ground running and quickly became a seamless extension" of teams (JLL Tech) and operate with transparency, telling clients plainly if an idea is strong or weak.

Notable work

BIAL (Bengaluru International Airport) engaged HumanX to shape digital strategy connecting services, retail, and passenger touchpoints, with dual goals of reducing anxiety and capturing revenue. Amazon's MiniTV, a streaming venture in India, involved reimagining discovery and engagement. Amazon also worked with HumanX on a D2C brand launch platform described as "the easiest and most effective way for ecommerce businesses to launch & operate a D2C brand."

SBI Mutual Funds credited HumanX with understanding how "data, technology, process and people come together," noting the team "always have gone the extra mile." For QuickPlay and Google, HumanX partnered on a GenAI-powered TV experience that "reimagined the TV as a friend who knows exactly what you want." Setu Nutrition's head of CX praised them for bringing "ease and cohesion" as a product team extension. At Money20, design interventions reportedly improved CX "by several notches" with direct business impact.

How they work

HumanX operates two primary engagement models. For ongoing work, they allocate dedicated team members at a fixed monthly rate—positioned as ideal for clients augmenting internal UX teams. For defined assignments, they take fixed-scope, fixed-fee projects. The firm works across timezones (explicitly cited: New York to New Zealand) and emphasizes collaboration with CXOs, product leads, and engineering teams. They use design and project management tools (unnamed) and communication platforms to coordinate. No pricing is disclosed publicly.

Team and credentials

The source does not name founders, specify total team size, or list formal certifications (ISO 27001, SOC 2, etc.). One client testimonial notes they are a "sprightly young team," suggesting a younger organization, but no founding year is provided. No partner badges (AWS, Google, Shopify) are mentioned. The firm does indicate it has "deep & nuanced understanding" of fintech, healthtech, and edtech domains developed over time, and team members are described as domain-experienced and trained in design thinking and agile methodology.