Fresa Technologies

Fresa Technologies is a freight forwarding software company based in India that builds AI-enabled ERP and operations platforms for the logistics industry. The firm has been designing and developing freight forwarding software for over 25 years and counts consolidators, freight forwarders, NVOCCs, couriers, third-party logistics providers, airlines, ocean carriers, and trucking companies among its customers. Fresa operates across 5 branches globally and claims presence in 80+ countries. In 2024, it became the first freight forwarding IT company to achieve ISO 42001:2023 (Artificial Intelligence Management System) certification from INTERCERT, alongside existing ISO 27001:2013 Information Security Management System certification.

Services and capabilities

Fresa's core offering is Fresa Gold, an enterprise freight ERP with multi-entity and multi-country controls that includes built-in AI copilots for quoting, documentation, compliance, and analytics. The platform supports sea, air, and road freight operations. A cloud-based variant, Fresa Cloud, targets growing teams with faster implementation. Fresa also offers a mobile app for sales and customer service teams to create jobs, share documents, track shipments, and approve quotes in the field.

The platform is modular. The Sales module manages leads, CRM, appointments, and performance dashboards. Organizations module maintains master records for agents, clients, shippers, carriers, and vendors. Quotations can be created and sent to clients, then converted to bookings or jobs with a single click. Customer Service/Operations handles enquiries, house and master shipments, bookings, and exception tracking. Documentation module covers cargo manifests, bills of lading, invoices, and credit notes. The Accounting module handles trade and non-trade transactions, accounts receivable/payable, and statutory compliance (VAT, GST, TDS). A Warehouse Management System (WMS) tracks goods from receipt (GRN) through dispatch (GDO), with FIFO/LIFO picking and batch/lot-level visibility. An HR module covers employee records, leave management, payroll, and multi-branch administration.

Fresa also offers prebuilt dashboards for margin, lane, and customer profitability analysis with drill-down to job level. Workflow Management consolidates real-time task lists, attachments search, credit approvals with role-based controls, and user performance reporting. A Credit Control Monitor provides visibility into customer and vendor credit exposure filtered by limits, terms, and branch.

Beyond software, Fresa provides Business Process Outsourcing (BPO) for data entry across sea freight, air freight, transportation, and NVOCC segments. Knowledge Processing Outsourcing (KPO) services target higher-value process work. Software development services cover custom applications, mobile apps (iOS and Android), and web applications. Build-Operate-Transfer (BOT) project financing is available. The firm also offers corporate training, IT consultation, business process analysis, data analytics for digital transformation, and SEO services.

Notable work

Three named customers appear in testimonials. MCL Shipping LLC reports the software "greatly improved our efficiency by reducing manual work and providing real-time shipment visibility," enabling faster and smarter business decisions. Berrio Logistics (I) Pvt Ltd notes the ERP is "convenient, user friendly and comfortable." FM Global Logistics credits Fresa for "excellent support" on eFM application development and enhancement.

How they work

Fresa offers cloud-based and enterprise deployment models. The platform is accessible via web, mobile, and tablet from anywhere, anytime. Pricing and engagement terms are not specified in the source material. Customers can book a demo to explore the platform's features.

Team and credentials

Fresa does not name founders or disclose headcount in the source material. The company states its team comprises "highly skilled individuals" with 25+ years of experience designing and developing freight forwarding and logistics software, and describes team members as "domain experts." Fresa holds ISO 42001:2023 certification (first in the freight forwarding IT industry to receive this AI Management System standard) and ISO 27001:2013 certification. The company operates a global service network spanning 80+ countries including Angola, Australia, Brazil, Canada, China, France, India, Japan, Kenya, Malaysia, Singapore, UAE, UK, US, and Vietnam.