eVolpe Consulting Group

eVolpe is a Poland-based CRM and ERP implementation firm specializing in open-source platforms. The company holds Advanced Partner status with SugarCRM and works across SuiteCRM, Openbravo, Alfresco, OroCRM, SpiceCRM, FreePBX, Mautic, and Metabase. The firm delivers business analysis, system implementation, custom module development, integrations, training, and post-launch support. Notable clients include MAN Truck & Bus Polska (250+ users on SugarCRM), NASK, UCMS Group EMEA, Hendi, Okechamp, and Wisła Kraków football club.

Services and capabilities

eVolpe's core offering is end-to-end implementation of open-source business management systems. The firm guides clients through analysis, solution design, infrastructure selection, custom development, training, deployment, and ongoing support. It also provides dedicated module creation for custom functionality, system integration to link disparate infrastructure elements, and hosting services to outsource IT infrastructure management.

The company uses both traditional waterfall and agile Scrum methodologies, selecting the approach based on project scope and client need. Its team includes certified business consultants, developers, trainers, pre-sales engineers, and sales representatives. Training covers both end-user and admin-user proficiency. Maintenance and support packages include version updates, security patches, technical consultation, and further development based on evolving business needs.

eVolpe also created a Sugar/SuiteCRM & Mautic Integrator (available through SugarOutfitters), which connects CRM and marketing automation, and developed multiple custom modules approved by the global open-source community. The company offers professional hosting in data centres with emphasis on infrastructure optimization, high availability, and data security.

Notable work

MAN Truck & Bus Polska implemented SugarCRM 8.0.0 across 250+ users using Scrum methodology. The system required deep integration with Sales, service logistics, and GDPR compliance. Specific outcomes included automated sales workflow hints that guide salespeople through next steps; DEMO and commercial vehicle reservation management with interactive mapping; multi-stage discount request verification via SugarBPM workflow; integration with Statistics Poland (GUS) database for auto-population of company data; and Mautic integration for GDPR consent collection with digital signature capture. The firm also built an "Issued vehicles" module for post-sale tracking (payment, registration, insurance, collection) and enabled up-selling of MAN Telecoaching services.

Other implementations involved NASK (advanced SugarCRM mechanisms expansion), UCMS Group EMEA (multi-branch SugarCRM Professional deployment), Hendi (food industry CRM), Okechamp (food sector), and Wisła Kraków (SpiceCRM for a football club). MAN's Head of Network Development credited eVolpe with adapting Sugar to their specific needs through proper use of open-source code and agile methodology.

How they work

eVolpe conducts pre-implementation analysis to identify business needs and propose a solution concept. Implementation follows either traditional or Scrum-based agile methodology depending on project assumptions. The firm handles system integrations (connecting CRM to ERP, marketing automation, data sources, and other tools), custom module design and development, personnel training, and post-go-live support. Hosting is offered with data centre placement and 24/7 reliability guarantees. The company provides a range of maintenance and support packages customized to individual business needs, with options for version updates, fault elimination, technical support, and ongoing system development. Pricing is not listed on the public website.

Team and credentials

eVolpe holds SugarCRM Advanced Partner certification and has been recognized as a SugarCRM Elite Partner. The firm was named among 15-17 key SugarCRM partners in Europe and has sat on the SugarCRM Partner Advisory Board. The team includes certified business consultants, developers, trainers, and pre-sales engineers. Exact team size is not disclosed in available materials. The company is headquartered in Warsaw, Poland (Winogrady Business Center as of January 2019). Blog posts and announcements span back to 2015, suggesting operational history of at least a decade.