Euvic

Euvic is a Polish IT services firm founded 20 years ago with offices across more than 20 locations in Poland and internationally, including the USA, UK, Sweden, Germany, Finland, Austria, and the Middle East. The company operates a 360° IT services model—consulting, software development, IT infrastructure, outsourcing, performance marketing, and business process automation—serving industrial companies, energy providers, financial institutions, and SaaS startups. With a 92% client retention rate and 25% year-over-year growth, Euvic positions itself on culture: "a company with a human face," organized around humility, transparency, and non-prestige.

Services and capabilities

Euvic's core offerings span five areas. Consulting blends strategy and technology to address backend integrations, digital process redesign, and business model innovation. Software Development covers full-cycle project delivery using modern frameworks and automation tools, priced as cost-effective outsourcing. Dedicated Teams provide on-demand engineers, analysts, UI/UX designers, QA specialists, and project managers scaled up or down based on project phase and requirements—the hiring process takes clarification of requirements, specialist selection from their database, and agile resource scaling. IT Infrastructure & Service includes nationwide IT service repair (warranty, post-warranty, upgrades) through 60+ mobile technicians, a 1,500 m² warehouse stocked with over 70,000 spare parts, and a proprietary service management system; 95% of repairs are conducted on-site. The company holds six authorizations from equipment makers (Lenovo, Xerox, Brother, Epson, Samsung). Performance & Marketing handles website creation, e-commerce, SEO, and advertising campaigns.

Euvic's proprietary Atmosphere ITSM system, built on ITIL standards, is modular and deployed in telecommunications, finance, and media. It includes Service Desk modules for IT departments and customer operations, user rights management, and integrates with external systems. The platform is certified PinkVERIFY™ and compliant with the ITIL® Software Scheme (ISS) Assessment. Implementation follows four steps: licensing, technical and organizational adaptation, user training, and post-implementation support.

The firm also actively pursues EU-funded R&D. Two projects under way involve an interactive upper-limb rehabilitation device (€2.3 million co-financing) and a digital remote monitoring system for car-sharing vehicle fleets (€4.3 million co-financing).

Notable work

Euvic's portfolio includes measurable outcomes. For Polenergia Dystrybucja, an energy utility, Euvic implemented a dedicated billing platform that scaled metered connections from 10,000 to over 44,000—a 340% increase—without proportional cost growth. Elcoline, a Nordic industrial services provider, underwent post-acquisition ERP transformation using Euvic's agile methodology while maintaining uninterrupted operations. Business Link, a Polish coworking operator, deployed a Security Operations Center using Microsoft Sentinel and Defender XDR, reducing incidents by 64% in the first three months and delivering 24/7 monitoring and automated response. SCA, a Swedish industrial company, stabilized and optimized its IT infrastructure through expert support for Microsoft Exchange, Linux, OpenShift, and SQL Server, achieving over 95% SLA compliance. ES Group, a UK composites firm, moved from fragmented support teams to a centralized SPOC (Single Point of Contact) IT help desk, reducing incident response times and building scalability under ITSM standards. When U Buy, a Polish post-purchase order aggregator app, worked with Euvic post-MVP to scale without losing product simplicity.

Client testimonials highlight speed, professionalism, and commercial acumen. Fredrik Olund (IT Director, HL Display) achieved a 60% reduction in IT spending while maintaining competency. Anna Skigin (CEO, Frank Porter) credited Euvic with understanding business needs and delivering results. Martina Akerlund (Swedbank) noted Euvic's profound knowledge of complex projects and proactive approach.

How they work

Euvic operates across multiple engagement models. Dedicated Teams follow a structured hiring process: clarify requirements, search and select from their specialist database, and execute. Resource scaling is flexible—add or remove staff and shift roles as project needs change. The firm supports both Waterfall (for well-defined, fixed-scope work) and Agile (for evolving priorities) methodologies and helps clients select the right approach based on business goals, ROI timeline, and risk tolerance. For IT Service, requests are received via phone, email, portal, or integrated system; specialists qualify remotely or on-site, parts are activated from stock, and repairs are performed on-location. Service is monitored by a dedicated account manager. Pricing and contract terms are not disclosed in the source material, but Euvic positions flexibility and cost reduction as core benefits.

Team and credentials

Euvic was established 20 years ago in Poland. The company does not disclose overall headcount in the source, but operates 60+ mobile service technicians nationwide and employs engineers, analysts, designers, QA specialists, and project managers across dedicated teams. The firm holds six IT equipment manufacturer authorizations (Lenovo, Xerox, Brother, Epson, Samsung) and developed proprietary systems: Atmosphere ITSM (ITIL-certified and PinkVERIFY™-assessed) and a service network management platform. International offices span Poland, USA, UK, Sweden, Germany, Finland, Austria, and the Middle East. The company reports 92% client retention, 25% YoY growth, and 20,000+ client equipment units under service. Languages and English proficiency are not specified in the source.