Dikonia

Dikonia is a software development company based in India that has been operating for roughly a decade. The name derives from the Greek word "Diakonia," meaning "working with care"—a philosophy the company emphasizes throughout its marketing. The team builds web applications, mobile apps, and custom software for clients across multiple countries. According to their site, they have completed 300+ projects for 120+ active clients and maintain a team that includes 25 advisors.

The company is led by Chhavi, who appears prominently across testimonials and project work. Aditya and Sajal are named as core team members in multiple client references. Dikonia positions itself as a full-cycle development partner, handling everything from ideation through launch. The testimonials—spanning clients in Australia, the US, UK, and elsewhere—repeatedly cite responsiveness, on-time delivery, and a willingness to challenge client assumptions rather than simply execute a brief.

Services and capabilities

Dikonia offers custom web application development, mobile app development (iOS and Android), IoT application development, WordPress customization, and wearables/TV application work. Their IT outsourcing services span end-to-end software development and project management.

On the web side, clients describe receiving PHP and MySQL-based solutions, SaaS platforms, and custom reservation systems. One client (EnyMedia) received a restaurant ordering website that integrates with physical printers. Another (Legatax) had Dikonia build "first of their kind" legal guide and law lexicon applications with a focus on user experience and performance optimization. The company has also handled redesigns—several testimonials mention website overhauls after clients' poor experiences with previous vendors.

For mobile work, testimonials reference iOS and Android builds delivered alongside web platforms (Workfeed App, Swiff App, Yeipii App). Dikonia advertises capabilities in IoT, wearables, and TV applications, though specific project examples for these categories are sparse in the source material.

Project management appears to be a notable strength across testimonials. Multiple clients praise the team's ability to track milestones, communicate changes, and adapt scope. One client (Eviva Hub) reported that software developed by Dikonia "enabled us to reduce our existing systems by at least 50% and thus reducing our costs to our business."

Notable work

Clients name-checked include 121 Gym (field force automation), Cruise Culture, Yeipii App, Swiff App, Workfeed App, China School Directory, LiveRoute (SEO and web development), Mail For Good, Boarding School Suite, Exponentially (multiple projects, described as "rebuilt and launched version 2"), McDonald Legal (online legal will platform), KO Samui Boat Charters (reservations system), The Punjab State IAS Officers' Association (website plus online voting application), Legatax, Pocket Psychiatrist, BeautiFinda, and eHosting DataFort.

One client (Exponentially CEO) noted the team delivered "on-time, on budget." Another (Eviva Hub) worked with Dikonia over 12 months on multiple projects. LiveRoute's marketing executive reported "very noticeable growth in rankings (20 out of 35 keywords on the first page of Google Search)" nine months after Dikonia began SEO work. The Cruise Culture testimonial mentions the team met "every single milestone" despite scope creep and timeline issues, and accommodated revision requests while maintaining transparency.

How they work

Engagement appears flexible. The source mentions dedicated team members assigned to projects (one client had "between four and five resources"), project managers as primary points of contact, and iteration cycles that accommodate feedback. Communication cadence is emphasized repeatedly: clients describe the team as "always available," "responsive," and willing to hop on calls or Skype as needed. One client (Aspect Studios) describes Dikonia as becoming a "trusted partner across many of our businesses."

Dikonia's site emphasizes a collaborative approach: understanding requirements in layman's terms, proposing improvements, and treating projects as if they were their own. One long-term client (Chris Tomlinson, Chartered Marketer) noted that the real value lies in Dikonia's ability to "question your intentions and strategies and offer new possibilities based on their experience and business insight."

No specific pricing model is detailed in the source material. One client (Sharon Mitchell) noted that Dikonia "stuck with the contract hours and price" even when the team spent more hours than budgeted, suggesting fixed-price engagement is at least an option.

Team and credentials

Dikonia operates out of India with a team spanning developers, designers, and analysts. The company lists 25 team advisors and has been operating for approximately 9-10 years. Named individuals include Chhavi (appears to be the founder/lead), Aditya, and Sajal. No specific team size breakdown, certifications (ISO, SOC 2, etc.), or partner statuses (AWS, Google Cloud, etc.) are mentioned in the source material. The company claims to serve clients across 7+ countries, though the source does not list specific geographic offices beyond India.

Language proficiency and English-speaking capability are implied by the sheer volume of testimonials from English-speaking clients in the US, Australia, and UK, many of whom report smooth communication, but no formal statement on this appears in the source.