DigitallyMedia

DigitallyMedia is a India-based Umbraco development agency founded in 2009 and headquartered in Kolkata. The company has built a 15-year track record specializing in Umbraco CMS, working with clients across the UK, US, and Australia. The team includes Shaishav Karnani (Director and Umbraco Certified Master), Dipika Karnani (Umbraco Certified Professional), and five other certified developers. DigitallyMedia holds Umbraco Silver Partner status and has completed 500+ projects with a stated 99% customer satisfaction rate. The firm handles everything from greenfield Umbraco builds to long-term support contracts, with a focus on sites serving professional services, information publishing, and SaaS.

Services and capabilities

DigitallyMedia's core offering revolves around four service lines. Umbraco Development covers new site builds with AI capabilities, personalization, and sustainable practices. Umbraco Support ranges from £50 per month maintenance plans covering Azure hosting, mail server configuration, bug fixes, and SEO optimization. The firm has upgraded 20+ sites from Umbraco v4.7 through v13+. Umbraco Integrations connect legacy systems and modern platforms using API-based solutions, with experience integrating Shopify, CRMs, payment platforms, and marketing automation tools. Agency Partnerships allow white-label and co-branded delivery for other digital agencies, including an "Umbraco Nearby" AI tool for lead identification.

Support plans address specific pain points: hosting performance during peak traffic, email delivery reliability, SEO optimization, and security. The maintenance tier includes Azure-hosted multi-instance deployments with hourly backups, SSL via DigiCert, monthly site audits, meta tag optimization, database cleanup, 404 fixes, and technical training for editors. SEO services use Screaming Frog and Page Speed Insights to identify issues, implement 301 redirects, add microdata schema, and coordinate with existing marketing teams.

Notable work

The portfolio includes long-term partnerships with named clients. World Textile Information Network (WTiN) engaged the firm for complex, highly customized sites and app development over many years; Steve Ayres (Head of Technology at WTiN) noted the team develops "scalable, flexible, powerful and intuitive" solutions. SalesLeads Inc (US) expanded the relationship from an initial platform redevelop three years ago into ongoing work including conversion optimization, third-party API integrations, and server migrations; President Evan Lamolinara stated that Shaishav "has become an invaluable resource" for articulating business strategy into efficient execution. M Training (UK leading training provider) used the firm for Umbraco and .NET projects. Radiator Digital (UK digital marketing and web design agency) has maintained a multi-year partnership. Additional clients include AXA Assistance, Altech Electronics, Pi Healthcare (healthcare stakeholder mapping portal), and Forsite (decorative street amenities supplier).

How they work

DigitallyMedia offers three engagement models. Fixed Price applies when scope and specifications are clear; the firm defines deliverables, timeline, and a mutually agreed fixed cost and works this model for Agile projects as well. Time & Material provides flexibility for complex projects with evolving requirements, billed at an agreed hourly rate. Milestone Billing suits long-duration projects with identified phases; invoicing occurs per milestone completion or predefined amounts, enabling better progress monitoring and reduced large-project risk. The firm responds to inquiries within 24 hours and can be reached at +91 9831258878. Support plans start at £50 per month and scale based on included services.

Team and credentials

The team comprises seven named members. Shaishav Karnani (Director, Umbraco Certified Master, featured in Umbraco June uProfile 2020) leads the firm. Dipika Karnani, Birendra Kumar, and Ankit Kedia hold Umbraco Certified Professional credentials. Vimal Bharti is an Umbraco Developer, and Tushar Kumar serves as Lead Frontend Developer. DigitallyMedia holds Umbraco Silver Partner status as a Registered Partner with enhanced resource access from Umbraco. The firm has been operating for 24+ years (the broader organization), with Umbraco-specific work since 2009. Client testimonials emphasize technical depth in .NET, Umbraco, and adjacent technologies, as well as responsiveness and on-time, on-budget delivery.