Digital Upward Pvt Ltd

Digital Upward is a web design and digital marketing agency based in Delhi, India, with 10+ years of industry experience. The company works across website design, development, e-commerce, mobile apps, SEO, and digital marketing for clients in manufacturing, retail, healthcare, education, real estate, and other sectors. They serve businesses ranging from startups to established enterprises, both domestically and internationally.

Services and capabilities

Digital Upward offers a broad service menu anchored in web design and development. On the design side, they build custom websites on WordPress and Shopify, design landing pages, and handle UI/UX work. They claim to integrate SEO practices into the design process—clean coding, proper header markup, fast-loading pages, mobile optimization. For e-commerce, they design and migrate sites to Shopify; they mention migrating Inox Flatware from BigCommerce to Shopify, which resulted in higher conversions and better sales.

Development services span custom software, WordPress builds, and Shopify stores. They build mobile apps for Android and iOS. On the marketing side, they offer SEO, social media marketing, content writing, and Google Ads. A basic CMS website takes about 20 working days; a basic e-commerce site takes 30 working days, according to their FAQ.

They provide post-launch support: one month of free technical assistance from deployment, plus optional monthly maintenance plans covering updates, backups, and security checks.

Notable work

Digital Upward names three concrete projects. DS Group's intranet portal was cluttered and difficult to navigate; Digital Upward redesigned it with user research, streamlined navigation, and improved UI/UX. The result: employees found it easier to use, adoption improved, and feedback was positive.

For Nayara Energy (formerly Essar Oil Limited), they executed an SEO strategy to rank for both the new brand name and legacy searches. They optimized on-page elements (keyword mapping, meta tags, content restructuring) and ran off-page campaigns (link-building, digital PR). The website ranked well for both old and new brand searches, with increased traffic and enhanced credibility post-rebrand.

Inox Flatware, an e-commerce seller on BigCommerce, had poor mobile experience and high bounce rates. Digital Upward moved them to Shopify with a redesigned layout, faster loading, and improved navigation. Post-launch, conversions increased and sales improved. Testimonials on the website mention clients from education, real estate, and other verticals, but details are sparse—mostly praise for speed and responsiveness from the team.

How they work

Digital Upward follows a three-phase process: Discovery & Planning (research on brand, business goals, target market), Wireframing (skeletal site structure and navigation), and Feedback & Development (refinement based on feedback, then coding and development). They emphasize a user-centric approach and scalable design. Basic website design timelines run 2–3 weeks for simple sites, 5–7 weeks or longer for complex ones. They build primarily on WordPress and Shopify, allowing clients to update content themselves post-launch. They also custom-build sites on their own platforms. Contact is via phone (+91 9315821241) or web inquiry; pricing specifics are not public.

Team and credentials

The source does not name founders, team size, or certifications (ISO, SOC 2, GDPR compliance, etc.). They claim "10+ years experience," "successful projects" (exact number not stated), and "satisfied clients" (number not stated). Google reviews are described as "EXCELLENT" but review count is not given. No AWS, Microsoft, Google, or Shopify partner badges are mentioned. No specific team breakdown or English proficiency claims appear in the material.