Cynoteck Technology Solutions Pvt. Ltd.

Cynoteck Technology Solutions is a Salesforce CREST Gold Partner and Microsoft Solutions Partner based in India with over 250 developers. Founded over a decade ago, the company has delivered more than 500 projects across 15+ countries, serving healthcare, media & entertainment, retail, real estate, utilities, and service industries. The team reports a 90% client retention rate and has earned recognition as a Clutch Global Leader 2025 and Top 100 Fastest-Growing Companies by Clutch. Cynoteck's core strength lies in CRM implementation—particularly Salesforce and Microsoft Dynamics 365—paired with generative AI solutions and custom product engineering.

Services and capabilities

Cynoteck's service lineup centers on five main pillars: Salesforce consulting and implementation, Microsoft Dynamics 365 deployment, Power Platform solutions, product engineering, and AI/data analytics.

On the Salesforce side, the company handles full-cycle work: consulting to align CRM strategy with business goals, implementation, customization (sales automation, dashboards, custom reports), integration with ERPs and third-party tools, and ongoing support. Recent Salesforce projects include automating membership renewal campaigns by consolidating FormAssembly and Mailchimp workflows into native Salesforce, and building a custom scheduler for field service operations with drag-and-drop assignment and real-time technician visibility using Salesforce Streaming API.

For Microsoft Dynamics 365, Cynoteck configures Business Central for financial operations. One recent engagement involved a U.S. cannabis manufacturer struggling with fragmented systems (LeafLink, Expensify, QuickBooks). Cynoteck unified them via Dynamics Business Central with custom extensions and bi-directional data sync, adding Power BI for real-time visualization—all with zero downtime during migration.

On AI, the company builds large language model solutions, handles OpenAI and Azure OpenAI integrations, develops intelligent chatbots, and creates agentic AI workflows for autonomous decision-making. Examples include an SMS-based cold therapy assistant using Azure OpenAI's GPT-4 Omni with LangChain for a healthcare startup, and email classification automation for a B2B media company that reduced manual effort by 90%. According to their case studies, a Salesforce AI agent they deployed reduced support calls by 80%, while an AI health assistant cut call center load by 70%.

Product engineering work spans mobile apps, cloud-native applications, and integrations. For Runn TV, a media startup, Cynoteck engineered a cross-platform mobile app with live and on-demand streaming, custom scheduling, EPG for live channels, and content analytics using React JS, Java, MySQL, MongoDB, and AWS. For Retro APP BV, they built a location-based tour guide app with GPS, audio tours, and content management—cross-platform and designed to scale.

Notable work

Cynoteck's case studies name specific clients and measurable outcomes. Beck Health received an AI-powered cold therapy assistant built on Azure App Service, OpenAI, LangChain, SQL Server, Redis, and Celery—designed for real-time patient guidance. 77 Diamonds (referred to in materials as working with "Streamlined Financial Operations with D365 Business Central") moved from manual vendor payment and banking workflows to an automated Business Central setup. CorneaCare, an eye care client, received two HIPAA-compliant mobile apps—one for patients tracking symptoms and treatments, one for doctors monitoring progress—plus an admin panel.

N-Fuzed, a licensed U.S. cannabis manufacturer, faced operational chaos with sales in LeafLink, expenses in Expensify, and finance in QuickBooks. Cynoteck delivered an integrated Dynamics Business Central solution with custom extensions syncing all three platforms and Power BI dashboards for real-time insights.

Retro APP BV needed a location-based tour guide app; Cynoteck delivered a cross-platform mobile application with GPS mapping, audio tours, location-triggered notifications, and a content management system enabling easy scaling to new cities.

How they work

Cynoteck uses an agile, phased approach emphasizing transparency and measured delivery. They offer free initial consultations to define roadmaps aligned with client vision, then move through planning, implementation, and ongoing optimization. The company maintains 250+ developers with demonstrated ability to handle concurrent projects—their recent work shows a mix of fixed implementations (like the Dynamics Business Central integrations) and ongoing support retainers. Engagement models are not explicitly detailed in available materials, but case studies show end-to-end project delivery from discovery through launch and post-launch support, with emphasis on zero-downtime migrations.

Team and credentials

Cynoteck operates with 250+ developers. The organization holds Salesforce CREST (Gold) Partner and Microsoft Solutions Partner certifications. Individual team certifications include Salesforce Administrator, Salesforce Developer, Sales Cloud Consultant, Service Cloud Consultant, Data Architect, System Architect, Integration Architect, Security and Privacy, OmniStudio Consultant, Experience Cloud Consultant, Health Cloud, Platform App Builder, and Identity and Access Management Architect. The company achieved Clutch Global Leader 2025 status, Clutch 100 Fastest Growth 2024, and received the Times Power Brand 2024 Award for Excellence in AI. Cynoteck is also certified as a Top AI Development Company 2024 by Techreviewer and holds HIPAA compliance certification (evident from healthcare deployments).