Copper Digital

Copper Digital is an AI healthcare automation company based in Dallas, Texas, founded in 2010. Originally a mobile development and digital services firm, the company pivoted entirely to focus on home health documentation. Today it serves home health agencies with AI agents designed to eliminate OASIS (Outcome and Assessment Information Set) documentation burden. The core product, Copper One, automates the paperwork that consumes roughly 75% of a nurse's workday, reducing the administrative load that drives staff turnover and burnout. The company claims 10K+ happy customers across the United States.

Copper Digital was founded by Arvind Sarin and his late brother in 2010. Sarin holds a Master's degree in Electrical Engineering from Texas A&M and an MBA from UT Austin. He spent his early career at Fujitsu working on enterprise software before founding Copper Digital. After a decade as a consulting partner on digital transformation projects, he identified healthcare's administrative waste—over 30% of the $5.3 trillion healthcare sector's budget goes to administrative tasks—and redirected the company's entire focus to solve that problem.

Services and capabilities

Copper One is an AI documentation agent built specifically for home health workflows. The platform works in three steps: first, it reads referral PDFs before visits and pre-populates approximately 60% of OASIS fields automatically using smart extraction. Second, clinicians confirm or adjust answers by tapping, voice input, or photos. Third, a human reviews the record in roughly five minutes before pushing it to the agency's EMR.

The platform supports multiple input methods—structured taps, handwritten notes, voice dictation, or photos—and routes all input into a single compliant record. Documentation is handled partly before visits, reducing cognitive load during patient encounters. The company emphasizes that compliance decisions use deterministic rules rather than guesswork, with AI suggesting and validating but humans retaining control.

Copper Digital also offers intake, scheduling, billing, and compliance agents, though the website focuses primarily on the documentation agent. The platform integrates directly with existing EMR systems without requiring new platforms or double data entry.

Notable work

Customers include Atlanta Healthcare, Optima Home Healthcare, iCare HHA, Heritage Home Health (Seattle), BlueSky HHA, Compassionate Care Services (Phoenix), and Keystone. One agency reduced OASIS deficiencies from 7 to zero over a year and saved its quality team at least 15 hours per week on manual chart reviews. Another reports that clinicians finish notes during visits instead of after hours. A third describes clinicians saving hours per week by confirming pre-built records instead of starting from scratch. Several testimonials highlight reduced claim denials and resubmissions.

How they work

The company operates as a SaaS platform. Agencies integrate Copper One with their existing EMR without disruption. The documentation agent runs 24/7 automatically. Specific pricing and contract terms are not disclosed on the public website. The engagement appears to be subscription-based software access rather than project work or staff augmentation.

Team and credentials

Team size is not disclosed. Copper Digital is HIPAA-compliant and addresses CMS-compliant OASIS E rules enforcement. The company holds a 4.8-star rating based on 25+ reviews on Google. Customers and integration partners mentioned include Deloitte, which is cited as a "good integration and collaboration partner." The company does not disclose ISO certifications, SOC 2 status, or other third-party compliance audits beyond HIPAA.