Cloudity

Cloudity is a Warsaw-based Salesforce specialist founded to help European enterprises drive customer engagement and employee collaboration. The firm employs 350+ people and has completed 2,500+ projects for 1,200+ clients across the continent. Unlike generalist consultancies, Cloudity positions itself as a "pure player in Salesforce," meaning the platform sits at the center of what they do—though they also integrate adjacent tools like Workvivo, Tableau, and cloud automation technologies.

The company holds 1,270 certifications across its workforce and maintains a 4.9-star rating from 80+ Salesforce AppExchange reviews. Their client base spans manufacturing, professional services, financial services, retail, energy, healthcare, logistics, and education. Notable clients include Dyson, Erste, Aleph Alpha, and Vistula Retail Group.

Services and capabilities

Cloudity's core offerings cluster around Salesforce implementation and integration, employee engagement (via Workvivo), and revenue operations. They deliver Salesforce Sales Cloud, Marketing Cloud, and Service Cloud implementations alongside Tableau CRM dashboards and Field Service Management solutions. International rollouts are a distinct competency—they unify processes across multiple countries while adapting to local regulations and business practices.

They also handle Marketing Engagement and Personalization (hyper-targeted campaigns), Revenue Lifecycle Management (streamlining revenue ops and process automation), and Field Service Management (scheduling and productivity optimization). Beyond platform setup, Cloudity offers change management and user adoption programs. They describe their approach as combining strategic guidance with technical execution, focusing on measurable business outcomes rather than technical metrics alone.

On AI and automation, they claim to focus on "practical use cases"—predictive insights, intelligent automation, and personalized experiences—though specific examples are not detailed in their public materials.

Notable work

The Dyson case study is their most concrete example. Dyson, an appliance manufacturer, faced bottlenecks in French field operations: retailers and performance tracking were manual and fragmented. Cloudity implemented Sales Cloud, Marketing Cloud, and Tableau CRM. The solution unified fragmented processes into a single ecosystem, optimized commercial route management, established territory governance rules, and overhauled platform security. The Tableau CRM dashboards replaced manual reporting with real-time KPI tracking and retail statistics, allowing the sales force to focus on high-impact objectives.

Clients quoted on their site include Marie-Pierre F. (Deputy General Manager, unnamed company) praising "strong project management expertise," Jakub Poręcki (Managing Director, Erste) noting that "Cloudity understood our needs perfectly," and Katja Oesterle (Head of Customer Ops, Aleph Alpha) expressing satisfaction with their engagement.

How they work

Cloudity positions itself as a strategic partner rather than a pure implementation vendor. They define a clear roadmap, recommend relevant technologies aligned with business goals, and guide the full delivery cycle. They emphasize adoption and change management as critical—not just deployment. They offer ongoing support through Managed Services, Release Management, and Monitoring to keep solutions scalable and aligned with changing business needs. Specific pricing and contract models are not disclosed on their public website. Communication cadence and team structure for engagements are not detailed.

Team and credentials

Cloudity has 350+ people and holds 1,270 certifications. The firm is based in Warsaw, Poland, and operates across Europe. They maintain a 4.9-star Salesforce AppExchange rating across 80+ reviews. No founding date, founder names, or SOC 2 / ISO 27001 certifications are mentioned in the source material. English-language capability is implied but not explicitly stated.