Clickmod

Clickmod is a South African software firm that builds custom ERP, CRM, and business applications for mid-market and enterprise companies. Founded and led by Riaan Bäcker (CEO) and Craig van Heerden (CTO), the company employs a lean team of engineers, designers, and strategists focused on designing systems around how clients actually work, rather than forcing businesses into off-the-shelf constraints. They serve clients across retail, property management, logistics, finance, and manufacturing—typically companies managing complex, process-heavy workflows that generic platforms can't handle.

Services and capabilities

Clickmod's core offering is custom ERP and CRM development. Rather than implement packaged software, they design platforms built to match a company's existing workflows. This includes extending legacy systems like SAP, Sage, Salesforce, or Xero with custom portals, mobile tools, and internal apps, often without requiring a full platform replacement. They also build connected business applications—client portals, ordering systems, sales apps—and handle system integration to eliminate duplicate data entry across platforms.

On the design side, they offer UX/UI design from concept through clickable prototype, web and mobile app development (iOS and Android), and low-code development using enterprise platforms like Xano. Their digital transformation consulting helps identify operational bottlenecks, modernise legacy processes, and connect siloed systems to unlock measurable financial and operational value. Team augmentation allows clients to extend internal capacity with their developers on a flexible, short-term or embedded long-term basis.

Their delivery framework follows a three-phase process: Discover (mapping actual workflows and pain points), Design & Build (product design team creates process-aligned UX, then engineers build to enterprise grade), and Deliver Value (tracking outcomes like time saved, costs cut, errors reduced, with ongoing iteration). Most custom ERP or CRM builds take 3–6 months, though they emphasize that timelines vary by scope.

Notable work

Clickmod's client list includes Ithemba Property (web app, backend, UX/UI), RiskX Group (web app, UX/UI), AGX International (web app, backend, UX/UI), Skipmatrix (backend, web app), IYC (UX/UI, mobile app), Cashbuild (UX/UI, backend, mobile app, web app), Estate Studio (backend, UX/UI, web app), Roberthood (mobile app), and Marsing (UX/UI, backend, web app). Client testimonials highlight specific wins: one CEO stated they "gave our company new life after struggling to find a capable team," a Sales Director noted their B2B/B2C eCommerce store was "completed on time and delivered beyond expectations," and a CIO praised their "integrity, expertise, and exceptional communication." A Business Operations Manager emphasized their ability to "understand the complexities within our company," while a Senior Business Project Manager called out their "commitment to maintaining a strong and collaborative relationship with the customer."

How they work

Clickmod offers flexible engagement models: fixed-scope projects for specific builds or integrations, dedicated team augmentation for 1–2 weeks onboarding with no stated minimum duration, and staff augmentation for short-term capacity boosts or long-term embedded partnerships. They emphasize rapid onboarding and integration into existing workflows rather than siloed outsourced delivery. Their process prioritizes outcome tracking—measuring time saved, costs cut, error reduction—rather than activity metrics. They work across distributed teams but are based in South Africa and serve both local and international clients.

Team and credentials

Clickmod is founded by Riaan Bäcker (CEO) and Craig van Heerden (CTO). The team includes Paul Erasmus (Head of Product Design), software developers Adriaan Nel, Bronwyn Potgieter, Brandon Prince, Rueben Schoeman, Mihle Damoyi, and Emile Mongia, UX/UI Designer Mareli Lourens, and Junior Project Manager Wiaan Bäcker. The company publicly lists verified Clutch reviews from clients and emphasizes core values of integrity, challenging status quo thinking, trust, passion for technology and people, accountability, and honesty. No formal certifications (ISO 27001, SOC 2, GDPR) or partner badges are mentioned in the source material.