CI&T

CI&T is a Brazil-based technology services firm with over 8,000 employees spread across 25+ countries. The company positions itself around AI-integrated business solutions, combining software development with what it calls CI&T FLOW, its proprietary AI management system. It has been recognized by Gartner in the Magic Quadrant for Custom Software Development Services and by Forrester as a Leader in Modern Application Development Services. Most recently, ISG named CI&T a Rising Star in Automotive and Mobility.

The company's service portfolio spans eight core areas: Application Modernization, Cloud Services, Customer Experience & DXP, Data & AI, Digital Product Design & Development, Strategy & Consulting, Immersive Experiences, and Managed Services. For legacy system upgrades, CI&T markets an "AI Legacy Modernization" approach that uses proprietary AI parsers to reverse-engineer complex code, map application landscapes, and generate modernized code with unit and integration tests. The source claims clients have seen modernization efficiency increase by 50%, time-to-market accelerate by 40%, and costs drop 20–30%. Its Agentic SDLC service positions AI agents as active participants throughout the software development lifecycle—handling requirements, prioritization, documentation, development, testing, and deployment.

Services and capabilities

CI&T's cloud offerings focus on enabling organizations to move beyond infrastructure migration and reimagine operations. Services include Cloud Strategy Definition, Cloud Setup (network, security, firewall, billing controls), Cloud Operations (SRE, DevSecOps, infrastructure automation), Product Development (legacy migration and modern architectures), and Data & Analytics in the Cloud. The firm works with AWS, Google Cloud, Azure, and Databricks. Industry-specific cloud packages exist for Media and Entertainment (real-time data strategies, OTT, streaming, archiving), Retail (pricing optimization, out-of-stock prevention, trade marketing), and Financial Services (Open Banking, Bank as a Service, regulatory compliance).

Application Modernization is positioned as "scalable, low-risk" and targets efficiency gains. The Agentic SDLC service promises to map value streams, eliminate waste, reduce wait times, and shift pricing from allocated hours to objective functional productivity metrics. CI&T FLOW itself is described as a platform enabling coders, no-coders, and AI makers to work with AI, featuring Zero Trust security and a modular architecture.

The company also offers Customer Experience & DXP (unified brand experiences), Digital Product Design & Development (faster time-to-market), Strategy & Consulting (navigating complexity), and Immersive Experiences. Managed Services rounds out the nearshore outsourcing offering.

How they work

CI&T operates a nearshore LATAM delivery model and emphasizes a partnership approach that evolves from traditional "allocated hours" billing toward outcome-based metrics. For cloud projects, the process begins with Assessment and Discovery to align company goals with cloud capabilities. For legacy modernization, the workflow includes Code Interpretation (proprietary AI parsing), Application Landscape Mapping, Technical Architecture Definition, and finally Modernized Code & Automation. The company positions itself as both vendor and reference point for clients modernizing their internal ways of working.

Team and credentials

CI&T employs over 8,000 people across 25+ countries with offices spanning Asia-Pacific, EMEA, North America, and South America. The company is recognized in Gartner's Magic Quadrant for Custom Software Development Services and by Forrester as a Leader in Modern Application Development Services. It was named a Rising Star by ISG in Automotive and Mobility and a Major Contender in Everest Group's 2025 AI Application PEAK Matrix assessments for Retail, Consumer Packaged Goods, and Financial Services. The company lists partnerships with AWS, Google Cloud, Azure, Databricks, Salesforce, Adobe, Acquia, and Drupal. Recent client work includes collaborations with Ford on AI-powered warehouse management across South America.

Notable work

CI&T has published case studies on cloud services for a Professional Sports League (improved experience for all), a Retail Solutions Provider (efficiency through database migration), and retailers achieving operational excellence and unique shopper experiences. A December 2025 announcement highlighted work with Ford leveraging AI to optimize warehouse management across South America. The company also posts regular industry insights on topics like AI governance, data consumption, B2B sales optimization, and team archetypes in the AI era.