CHI Software

CHI Software is a Poland-based software development company with over 80 AI engineers, supported by web and mobile specialists. The company focuses on AI-driven solutions, generative AI consulting, data engineering, and cloud services. They work across diverse sectors—fintech, healthcare, e-commerce, insurance, travel, education—for clients in over 20 countries. The firm counts 500+ customers globally, with notable clients including Trapelo Health, Morphais, Travel Insurer, Imagine Learning, TELUS Agriculture, Media Markt, Vodafone, and Workspace.

Services and capabilities

CHI Software's core offering centers on AI and machine learning. Their AI department handles machine learning, computer vision, and natural language processing, with emphasis on AI assistants, recommendation engines, and object recognition. They provide end-to-end development from research and consulting through deployment.

Generative AI work spans strategy, architecture design, API integration, custom model development, and governance frameworks. They help businesses automate routine tasks, personalize customer experiences, and create content. ChatGPT integration is a specific offering—clients can get integrations running in "a couple of weeks," with optional fine-tuning. Custom chatbot development is also offered, with focus on brand alignment and business system integration.

Data engineering services include pipeline setup, cross-system data connection, and real-time insight delivery. Big data consulting assesses existing infrastructure, integrates data from multiple sources, and transforms raw data into actionable intelligence. Cloud engineering covers AWS, Azure, and Google Cloud migrations and architectures. They build cloud-native applications, handle infrastructure management, and perform data migration while maintaining security via ISO-certified practices.

Web and mobile development rounds out the portfolio. Web services span design, QA, and deployment. Mobile specialization includes iOS, Android, and Flutter. They also offer IT consulting, NLP solutions for text analysis and chatbots, MLOps for deploying and scaling AI models, and IoT development for real-time device data collection.

Notable work

Trapelo Health: CHI Software integrated complex lab systems and built a highly configurable platform serving 70+ locations. The architecture accelerated onboarding and data exchange across varied technology stacks.

Travel Insurer: The company partnered with CHI to build their platform initially, then added an NLP-powered AI assistant for smoother, faster customer interactions.

Imagine Learning: CHI's AI and generative AI engineers enhanced K–12 education solutions. Deliverables included writing feedback tools, learning content generation mechanisms, and chatbots for information access.

Morphais: CHI developed a fine-tuned AI Assistant using Azure and OpenAI technology, designed to improve customer engagement and operational efficiency.

Workspace: CHI built a customer portal serving 70+ London locations, handling event management, community engagement, and building access system integrations.

Media Markt: Over four years, CHI contributed to e-commerce projects and a proprietary distributed data synchronization technology.

Vodafone: CHI developed a platform allowing retail managers to issue insurance policies and process payouts in minutes.

Lecre: CHI worked on construction drawing analysis using image recognition, big ruler detection, number plate detection, indoor location detection, and template matching.

Other projects mentioned include a financial management system, data management platform, virtual try-on makeup app, remote monitoring software, and mobile game development for Spark.

How they work

CHI Software operates flexible engagement models. They provide dedicated teams per product (as demonstrated with NAYA Technologies' IBM-to-Amazon migration), staff augmentation for in-house teams needing extra capacity, and fixed-scope projects. They emphasize transparent communication, accessible management, and business-oriented problem-solving. Response times are described as fast—one client noted CHI "started working on the project in the fastest time." Pricing is not publicly specified.

Team and credentials

The company has over 80 AI engineers plus web and mobile developers. No founder names appear in the source. Specific certifications mentioned include ISO practices (security), though full ISO 27001 or SOC 2 status is not explicitly stated. No formal partner badges (AWS, Google, Microsoft, Shopify) are listed. Client testimonials highlight English proficiency and communication quality. The company appears to hire specialized talent—one founder noted CHI "connected me with a highly talented professional who perfectly fits my project's unique needs."