Chalosoft Systems Hub

Chalosoft Systems Hub is a Nairobi-based software company focused on building Point of Sale and business management systems for small and medium-sized retailers, restaurants, schools, and hospitality businesses across East Africa. Founded by Charles Ombati, the company positions itself around offline-first architecture and local compliance—specifically M-PESA integration and Kenyan eTIMS requirements—while using SQL and VB.NET on the backend. The company operates a network of implementation specialists across East Africa and claims to have deployed systems to over 100 named clients including hotels, supermarkets, schools, and bars in Kenya, with some reach into South Sudan and Zambia.

Services and capabilities

Chalosoft's core offering is ChalosoftPOS, a desktop point-of-sale system. The product handles barcode generation and scanning, inventory management across stock levels and reorder points, sales tracking with profit and VAT calculations, customer and supplier records, expense and income vouchers, user permissions, and reporting by date, customer, and category. The company also builds a School Management System for primary schools through universities, featuring student registration, biometric or barcode attendance, HR and payroll, examination management, fee collection, and parent portals. Beyond these two flagships, Chalosoft offers Employee Attendance and Payroll System (desktop), Hotel Management System (web), and Face Recognition Attendance System (desktop).

The company also operates a bulk SMS service with stated capacity of 10,000+ SMS per second, offering delivery reports, scheduling, and API integration. On the consulting side, Chalosoft provides end-to-end software consulting and custom development for web applications, mobile apps (iOS, Android, Windows), desktop applications (Windows, Mac, Linux), and enterprise application suites.

Notable work

Chalosoft's client roster spans hospitality, retail, and education. Hotels and restaurants using the system include Hash Grill (Nairobi), Gold Sand International Hotel (Diani), White Rhino (Mombasa), and at least 30 other named establishments across Kenya. Retail clients include Triple S Supermarket (Kisii), Mabera Electrical Solutions, Toplife Cosmetics (Machakos), and hardware and spare-parts shops. The company lists approximately 23 schools using its management system, including Gekano Boys High School (Kisii), Crescent Academy (Baringo), and Elite Secondary School (Dadaab). Chalosoft also built websites for 13 organizations including technical colleges, kindergartens, and hospitality businesses. One bulk SMS client is listed: PCEA Mukuyu.

How they work

Chalosoft describes its process as "concept to code, development to deployment" with focus on optimizing cost, time, and quality. The company emphasizes an "entrepreneurial partnership" model rather than transactional customer relationships. It offers consultative approach and claims to help clients understand profit margins. Engagement is available via phone (+254711 968 136, +254727 229 429) and email (info@chalosoftsystems.co.ke). The company promises 99.9% uptime through its "Annual Shield" offering. Pricing details are not disclosed on the website; quotes are requested on a per-project basis.

Team and credentials

Charles Ombati is listed as Founder and CEO. No team size is disclosed on the website. The company does not list ISO, SOC 2, or other third-party certifications. It does not claim partnership status with major cloud providers or technology platforms. No Clutch, G2, or third-party review ratings are mentioned. The company operates from Nairobi with a stated network of implementation specialists across East Africa.