BPO Technology

BPO Technology is a custom software development company based in the Philippines with leadership spread across the Netherlands and Davao. Founded by Ralph Demelker (CEO, based in the Netherlands) and Peter Crowhurst (COO, based in Davao), the company operates a locally owned development centre staffed with Filipino developers managed by Crowhurst, who brings over 20 years of software development contracting experience. The outfit focuses on web, custom software, and mobile application development, positioning itself as an affordable alternative to Western development shops. The company explicitly chose the Philippines for its offshore team citing English proficiency (fifth largest English-speaking country), university-educated workforce, and lower operating costs.

Services and capabilities

BPO Technology offers three engagement paths. Under their investment scheme, individuals and non-corporate clients can fund mobile apps or websites at reduced rates. A partnership model covers development costs with the company taking equity or IP rights in return. For standard projects, they provide software engineering services with analysis of customer needs, design, construction, and testing.

The core service areas span web development (from basic sites to CMS-driven applications and data-driven websites), mobile app development using native SDKs or cross-platform technologies with JavaScript and web-based components, cloud computing infrastructure, and database development. They highlight expertise in SQL Server, Oracle, and MySQL for data-driven commercial sites. The company notes they prefer building larger, more complex enterprise software systems used as critical business infrastructure rather than simple programming work.

How they work

All projects run on Agile principles using Scrum methodology. Their process breaks into three phases: Think (requirements conceptualization), Create (implementation by developers), and Iterate (refinement through client collaboration). You function as product owner with active involvement in setting priorities and reviewing deliverables. The company maintains the product backlog in Jira, giving clients visibility into sprints and progress.

Deliverables follow a strict definition of 'done' covering code completion, peer review against development standards, unit tests, system testing, user acceptance testing, documentation, and deployment configuration. Optional items can be added for additional hours. For fixed-price contracts, they require clear specifications upfront; they offer prototyping on a time-and-materials basis if scope needs clarification. Crowhurst, the on-site manager, oversees technical realization of all development in the Philippines.

Team and credentials

Ralph Demelker, the CEO based in the Netherlands, is an Australian technology consultant with experience managing large-scale corporate projects and greenfield software development from inception to operations. Peter Crowhurst, the COO in Davao, has over 20 years as a software development contractor in Europe specializing in web solutions and greenfield projects. The company emphasizes hiring developers with strong communication skills and the right attitude, with Crowhurst coaching the environment for development and growth. Beyond leadership, the source does not disclose team size. The company offers above-average wages to developers and contributes a fixed sum per billable hour to an employee share fund distributed evenly across staff regardless of project involvement. Employees enjoy flexible work schedules and the company stresses work-life balance, transparency, and a pleasant working environment.