ASSIST Software

ASSIST Software was founded in 1992 by two Romanian engineers with backgrounds in nuclear physics. Based in Suceava, Romania, the company has grown to 350+ software engineers and claims a 97% employee retention rate. They work across custom software development, AI/ML, cloud architecture, and digital product strategy, serving clients in North America, Europe, and beyond. The company has completed projects across healthcare, finance, gaming, security, and e-commerce, and participates in EU-funded research initiatives through partnerships with 160+ European universities and research centers.

Services and capabilities

ASSIST's core offerings center on AI/ML development, custom software engineering, and cloud infrastructure. On the AI side, they work with reinforcement learning, computer vision (using TensorFlow and image recognition), generative AI (Amazon Bedrock, Azure OpenAI), natural language processing, and MLOps. They've developed NLP solutions for customer support platforms and computer vision systems for manufacturing and agriculture. A recent project, CounteR, applied NLP and machine learning to detect radicalization on social media and the dark web for European and US security agencies.

For custom software, ASSIST employs Agile methodology with Scrum and Kanban, breaking projects into sprints with continuous feedback. They offer three engagement models: dedicated team (for long-term, complex projects), team augmentation (short-term or skill gaps), and project-based fixed-scope work. The company supports native and cross-platform mobile apps, web applications, desktop software, and enterprise systems (CRM, ERP). Technology depth includes Java, Python, JavaScript frameworks, AR/VR, and blockchain. Cloud work focuses on Kubernetes, microservices architecture, and hybrid setups supporting millions of monthly active users.

Digital product strategy and design thinking workshops help clients define vision and market positioning. They also offer data engineering and big data services using Apache Spark, Google BigQuery, and Databricks. MLOps capabilities include GitLab CI/CD, model deployment, and NVIDIA Triton Inference Server.

Notable work

Clients named in the source include CounteR (EU security consortium, detecting radicalization), Trimble (green tech, microservices for building design software), StatSports (sports tech, GPS tracker platform), English Attack (France-based e-learning platform with over 1 million users), HR Assistant (Romania), and BAT (UI/UX improvements). For AI specifically, Storia AI received an end-to-end prototype for AI-powered storyboard generation from film scripts. Transform Inc. engaged ASSIST over two years for big data analysis tools. Ocrolus, a lean AI startup, used ASSIST to build their product offering and optimize user experience. Firmwave Secure IoT Solutions praised their coverage from UI to cloud backend to data visualization.

Healthcare client EVISET's CEO Julie Lawrence noted the team "delivers high-quality work" with accurate cost and timeline estimates, calling them "an extension of our team" after two years. A testimonial from Lumos' CTO described their capabilities in UX/UI, hard-core development, analytics, and visualization as having "knowledge, enthusiasm, engagement, and process discipline."

How they work

ASSIST's SDLC covers planning, requirement gathering, product design, development, testing, deployment, and maintenance. They prioritize Agile with Scrum for roles and Kanban for workflow visibility. Scaled Agile (SAFe) frameworks are available for larger, multi-team initiatives. Project costs depend on complexity, scope, required technologies, and team size; they provide customized quotes after initial consultation. Communication includes regular reports, meetings, and online dashboards, with a dedicated project manager as the primary contact. The +2 GMT time zone enables convenient overlap with North American and European clients.

Team and credentials

ASSIST has 350+ English-speaking software engineers based in Romania. The company is certified by Microsoft, AWS, Google Cloud, Adobe, Drupal, Fujitsu, and ISTQB. Eighty-five percent of their software engineers hold industry certifications. They have established partnerships with 160+ European research organizations (including Fraunhofer, TWI, University of Heidelberg, REWE Group, SINTEF) and participated as technical partners in over 25 EU-funded projects. The Manifest Award recognizes them as among the most-reviewed software developers. Romania, according to the source, has the highest number of certified IT specialists in Europe and ranks sixth globally.

Beyond client work, ASSIST has developed proprietary products: Autisma, a therapy assistant for children with autism spectrum disorder; two mobile games (Elly and the Ruby Atlas, Hooman Invaders); and Unity Assets (Real-Time Weather PRO, Easy Sky). The company founded the ASSIST Humanitarian Foundation, donating IT equipment to schools, supporting hospitals and fire departments, and organizing reforestation campaigns.