Aress Software

Aress Software was founded in 1999 and operates from offices in India, the USA, and the UK. The company employs 800+ technical staff and has completed 1,500+ projects over its 25-year history. It positions itself as a managed IT services and software development provider for enterprises and MSPs, with stated focus areas including digital transformation, cloud solutions, ServiceNow implementation, and custom software engineering.

The company holds ISO 27001 and ISO/CMMi Level 3 certifications. It maintains partnerships with Microsoft (Gold Partner status), AWS, Salesforce, and ServiceNow (Build Partner). Aress reports a 5-star CSAT rating and has served 750+ customers across multiple industries including healthcare, finance, retail, manufacturing, and education.

Services and capabilities

Aress's core offerings span digital transformation, software development, and platform-specific services. On the software side, the company builds custom applications, mobile apps for iOS and Android, eCommerce solutions with payment processing and inventory management, and cloud-based applications. It offers UI/UX design, software testing (including automation testing with Selenium, TestNG, and JMeter), and application modernization work.

Platform-specific practices include ServiceNow implementation and support across modules like IT Service Management, IT Operations Management, HR Service Delivery, Customer Service Management, and Field Service Management. For ServiceNow, Aress offers environment health-checks, custom application development, on-demand consultant services, and automated testing on the NOW platform. The company also provides Workday managed services and implementation.

On the Microsoft side, Aress implements Dynamics 365 Business Central, Dynamics 365 CRM, Dynamics 365 Power Platform, and Microsoft 365 SharePoint. It builds with .NET, supports Adobe Commerce and Magento eCommerce platforms, and develops for AWS and Azure cloud environments. Low-code/no-code development is listed as a service. The company offers 24/7 technical support and lists cybersecurity as an offering area.

A dedicated center of excellence supports ServiceNow work, with 120+ developers and 200+ projects delivered on that platform alone. For digital transformation engagements, Aress has 170+ consultants and 500+ engagements across all services. The company uses Agile methodology and emphasizes on-time delivery and source code delivery to clients.

How they work

Aress structures engagements with a dedicated project manager assigned to each client. The typical approach begins with detailed analysis of existing business processes and IT landscape, followed by a tailored strategy aligned to specific objectives. The company offers both fixed-price and flexible/pay-per-use pricing models; exact pricing depends on project scope and complexity. ServiceNow onboarding typically takes two to three and a half weeks depending on solution specifics. For digital transformation projects, a timeline is provided after initial assessment. The company emphasizes structured transition planning, stakeholder engagement, change management, and continuous monitoring to minimize business disruption. Integration with existing systems is standard practice.

Aress provides 24/7 post-implementation support including system monitoring, maintenance, updates, and troubleshooting. Support can be reached via email (info@aress.support) or live chat on the website. Data security during transformation is handled through encryption, secure access controls, and regular security audits. The company states compliance with GDPR, HIPAA, and other industry-specific regulations as applicable.

Team and credentials

Founded in 1999, Aress operates with 800+ technical staff distributed across India, the USA, and the UK. The company holds ISO 27001 and ISO/CMMi Level 3 certifications. It is a Microsoft Gold Partner, AWS Partner, Salesforce partner, and ServiceNow Build Partner. For ServiceNow specifically, the company holds certifications in Discovery, Field Service Management, Human Resources, Certified System Administrator, Certified Application Developer, Integration Hub, Flow Designer, Predictive Intelligence, Performance Analytics, and Automated Test Framework. The company reports 5-star CSAT rating. Specific founder names and C-suite details are not provided in the source material.