Arcanys

Arcanys is a Philippines-based software development and team augmentation firm founded in 2010 by Alan Debonneville and Frederic Joye. The company employs 320+ engineers and has built long-term partnerships with over 200 tech companies, primarily across Australia, Europe, and North America. Arcanys positions itself on developer retention and employee satisfaction—it reports a 5% attrition rate (well below the Australian IT sector average of 22%), a 99% internal team happiness score, and an NPS of 81, which it claims is twice the industry average. On Clutch, Arcanys holds a 5/5 rating with 20+ reviews and is recognized as the #1 IT Staff Augmentation provider in the Philippines.

Services and capabilities

Arcanys offers three core engagement models. Dedicated Development Teams assemble remote squads exclusively for a client, typically including front-end and back-end developers, QA engineers, UI/UX designers, and project managers or Scrum Masters. Clients manage the team directly on day-to-day tasks while Arcanys handles HR, culture, and retention. Staff Augmentation brings in individual developers or specialists to fill specific expertise gaps within an existing in-house team. Software Development Outsourcing puts Arcanys engineers and project managers in charge of full product delivery, covering design, development, testing, and technical leadership.

The company works across JavaScript frameworks (Angular, React, Vue, Node.js), .NET, Java, Python, PHP (Laravel), iOS, and Android. Arcanys hires fewer than 5% of applicants, focusing on senior-level candidates with an average of 7+ years of experience. The firm emphasizes native English speakers and a 0–3 hour time zone overlap with Australia, positioning itself as a nearshore option rather than offshore outsourcing.

For Australian clients specifically, Arcanys claims cost savings of 56% on average compared to local hiring, a 10x faster talent acquisition cycle than recruiting independently, and a 95% successful placement rate. The company also operates Arcanys Ventures, an equity-based funding model for venture-backed startups that need engineering resources.

Notable work

Payment Logic, an Australian fintech recognized by Deloitte as one of the fastest-growing in the country, grew 148% over three years with a 25-person Arcanys team and doubled processed payments in 12 months. Co-founder Mark Nimco noted the team was "ready to meaningfully contribute from the very first day."

Tiqqe, a logistics platform, was supported by 60+ AWS experts from Arcanys to deliver cloud solutions and develop core systems. CEO Joakim Restadh reported zero attrition over four years and said the team was "100% integrated with our in-house team, but simply not in the same room."

LeaseSuite received 5 engineers and strategic tech guidance to rapidly build a portfolio management SaaS platform and accelerate time to market. Duet Inc. founder Jing Zhu stated that "we manage our Arcanys engineers in the same way as we manage our own employees." Other long-term clients include Catalyser, Koobani, Register Now, Institutional Investor, Enfo (partnered since 2012), and Citilog.

How they work

For dedicated teams, the process runs from discovery call to first day of work in a matter of weeks. Clients complete a discovery call with one of Arcanys' founders to discuss team size, timeline, budget, and values alignment. A second call with a senior architect digs into the product and code structure. Clients then interview shortlisted developers and select their team. Throughout, Arcanys manages HR, benefits, and developer retention while the client oversees daily task assignment and progress.

The company offers a 30-day trial: if the client is not satisfied, they owe nothing. For staff augmentation, individual specialists integrate into existing teams. For outsourcing, Arcanys provides project management and technical leadership end-to-end. Team sizes scale flexibly; there is no lock-in contract length mentioned in the source material.

Team and credentials

Arcanys was founded in 2010 by Alan Debonneville (Co-founder & CEO) and Frederic Joye (Co-founder & Chief Growth Officer). The company now spans 320+ employees across Philippines offices in Cebu and an Australia office. Other leadership includes Eric Jeker and Rafael Diaz (Senior Software Architects / Fractional CTOs), George Cordero (Software Development Manager), Thibaut Lallement (CFO), and Regan Lei (Investment Manager, Arcanys Ventures).

The firm holds a 5/5 rating on Clutch with 20+ executive reviews and reports 100% of clients would recommend them on the platform. It achieved a 99% team happiness score in its most recent Great Place To Work certification. Arcanys maintains a flat organizational structure and invests heavily in employee welfare, including an in-house CrossFit facility in Cebu (free and open seven days a week), personalized fitness and nutrition coaching, full medical coverage for employees and three immediate family members, yearly appreciation trips for staff with 5+ years tenure, and flexible work arrangements. The company also runs the Arcanys Early Learning Foundation, which supports early childhood education for underprivileged Filipino families, and Arcanys CrossFit & Hyrox, a wellness initiative.